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Great staff. Excellent food!

we had a great time..perfect if you have kids.. loved the different temperatures of the pool

We loved staying here it was clean staff were amazing facilities were great had the best time here so much fun highly recommend 👏

Perfect

We liked the pools, arcade, and location. The sales/marketing team were aggressively seeking to sell us 'promotional offers', made us attend presentations about Club Wyndham 'holiday ownership', promising gifts which were partly denied, and treated disrespectfully after we did not sign up.

Good facilities and location but the beds were extremely uncomfortable especially for a long stay

Had a great stay with our family (2 adults, 2 kids (3 and 6 years old). Kids loved both the outdoor and indoor pools. Loved the convenience being able to prepare meals as we had an apartment. TVs in both living and bedrooms so kids had their own space. Clean & modern facilities. 10/10

Check in was hostile. Instructions on parking were provided by an employee whose English was very difficult to understand and information inaccurate. There was no parking spaces available when we checked in mid afternoon. . The restaurant was beyond belief. You claim to be 4 star but the “ dining options” were the dream menu of a 8 year old boy. Heated up frozen sea food !!! Really. The insect screen in our suite was broken. The refrigerator freezer was totally iced up. It had not been defrosted in a long time. Very disappointed in the property and the service provided. As a hotel executive myself I would suggest you require serious staff training.

We loved our stay at the resort.

It was tired and certainly didn’t reach the standards we would expect from a 4 star hotel. Very much more like a motel than a hotel. Location was across road from beach.

Rooms were dirty. car park is first in first situatuation. If you miss out on a car park you have to park in a beach car park with no lighting accross the road. We suspect the pool and spa are not cleaned to a standard by a proessional.

Only negative is don’t book near tennis court gets very noisy

Overall a good experience, had to take 1 star away because when we went to check in at 3pm the 'room wasnt ready' - it was ready about 25mins after that but still if you have a 3pm check in which is somewhat late you should be ready at 3pm Otherwise staff where friendly, place was fairly clean and facilities are fantastic esp if you have children. The car park can be a 'bit' of a squeeze but overall id stay here again.

Great for anyone but especially families. Huge spa and pool, lots of activities and beach across road. Perfect location

Firstly housekeeping was amazing; we spoke with staff and thanked them. The intrusive noise level from the next room door was terrible and the slamming doors!!!!!! Our room described as a ‘deluxe king room suite’ was so underwhelming. There was certainly a king size bed but moving around in the remaining space was laughable. This wasn’t our first stay but it was a most disappointing stay.

The only problem we had was parking. The hotel had a parking facility but we weren’t able to use it since we had a 12 passenger van that was too high to drive into the structure. This problem is unlikely to affect most quests.

The rooms have started to look very dated. For the price ($400 a night) for a very very basic room definitely does not feel worth it. The Beds were extremely uncomfortable. And the TV (in todays day and age) did not have chromecast capability for us to watch Netflix.

Excellent service, nice apartment and very convenient undercover car park

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A terrible experience at this property! Very dirty room and the toilet was awful! Left over food from the previous ppl were next to the TV. We have done the check in twice just the staff were not communicating to each other properly. Don’t waste your money and ruin your holiday with this “hotel”