a&o 브뤼셀 센트럼

객실 청소가 완벽하지 않았어요. 곳곳에 먼지 투성이 였고. 언제 벗어 놓은지 알수 없는 전 투숙객의 바지등이 널부러져 있었어요. 10대 단체 고객이 많아요. 아주 시끄럽습니다.

Disaster and terrible experience. i booked suite two bed rooms but hotel provided me connecting room which is normal bed room and sofa bed room which has not been cleaned. Hotel said to me wait in the room but no one come to me more than one hour. I went to reception again but the reception guy worked for other guest just like normal. I requested to change room immediately but this time he provided me very dirty sofa bed room which has not been used very long time. Even there is no blanket, pillow, bed cover as well including disgusting smell. i have to visit 1st, 2nd and 3rd floor's house-keeper room to get those things and i have to get them from housekeeper room to my room myself. I had to regret to book this kind of terrible hotel with careless. Hotel said to me overbooked and no other rooms since one of the near hotel sent many guests to this hotel. Very unprofessional and hard to believe this is 4 star hotel. I had to feel guilty to my family since i booked this hotel for our valuable and important holiday. If you want to ruin your valuable vacation, this hotel is highly recommended

Room was spacious, staff was excellent and helpful. Breakfast had heaps of options. The only downfall is that the hotel is located close to Gare du Nord station which is a red light area where thieves operate. Highly recommend to take a taxi. Apart from that, the hotel is excellent

Staff is terrible.i cant say nothing about this hotel

The rooms were basic but clean. Bath was nice.

Tired hotel. Rude receptionist. Good location for meeting. Quite good price

This is not a hotel

Staff is terrible.

Súper ubicado y muy lindo el hotel

Large clean room , no tea coffee facilities only 1 pillow and bed was very hard Good walking distance for transport and city

Vielle hôtel pas confortable

Bakimsiz ve rutin temizlik yok. Odada buzdolabi vb yok.

Dejlig stort værelse.

Magnifique établissement ,la chambre Magnifique et le petit déjeuner bien consistant.

I read a lot of reviews before staying here and hoped my experience would be better, but a few issues did come up. I stayed in November and the location was decent—about a 30-minute walk to the Grand Palace and next to a police station in the financial district. When I arrived, I checked the bed and found hair on the sheets. Reception said they would try to send someone, and if not, they’d change them themselves. About 10 minutes later, someone tried to enter my room. I opened the door expecting staff or my friends, but it was another guest who had been assigned the same room. I’d already unpacked, so he left, but it was unsettling. Reception did come up and replace the sheets afterwards. The bathroom in my room—and my friends’—had visible mould stains at the top, which looked like they’d been cleaned but not fully removed. On my second day, my room key stopped working and I had to get it reactivated after breakfast. Speaking of breakfast, it was very limited compared to cheaper hotels I’ve stayed in. My friends didn’t have major issues, and the hotel is okay for a short stay. Just note that if you want new towels or room cleaning, you have to request it in advance, otherwise it won’t be done. There was also some mould around the windows.

Séjour convenable

Yes, yes, and yes. Could not have been nicer.

no heat in the room!

The floor of the room was quite dirty, as was the bathtub. Had to wait for 20 minutes to check out as there was no one at the desk. Staff seemed unbothered and rude. There were periods where there was no staff behind the bar either. Dirty towels and sheets were not cleaned or the whole time we

El servicio es bueno y ma relación calidad-costo lo vale