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This is my second stay here this year- the rooms need improvement- air works sometimes- no safes in the rooms. Disappointed that the pool was closed for 2 days and the pool bar never opened in the 4 days we were there. Front desk staff not friendly and need to provide a blanket on the bed not just a sheet. Henry is the o key reason we returned but will not stay again Unfortunately

Tropical Paradise Hotel – Caye Caulker Review We just returned from a trip to Caye Caulker Island, where we stayed at the Tropical Paradise Hotel. Overall, our stay was good, but there were a few areas that could use improvement. Housekeeping was inconsistent. If we didn’t specifically request our room to be cleaned, it didn’t get done. We also asked for a king bed but were given two double beds instead, which was a bit tight and uncomfortable for my wife and me. That said, it’s not a bad hotel for the money. The absolute best part of our stay was Mrs. B, who sells tours on the beach. She was fantastic, and the guys who took us out snorkeling were excellent—truly the highlight of our trip. There are many tour options on the island, but our experience with them was top-notch. Some of the hotel staff seemed to have an “OK, we’ll get to it” attitude, and a couple of our requests were forgotten altogether. I understand island life moves at a slower pace, but it was still noticeable. The young man running the restaurant in the mornings also lacked enthusiasm, which didn’t make for the best start to the day. Overall, it wasn’t a bad stay, but I’m not sure we would choose to stay here again. Thank you, Chuck and Sabrina

Vista bonita. Há um pier defronte ao hotel, porém não há praia no estilo clássico para uso como balneário.

We’d paid for a room with a balcony but given room 15 which means you’re effectively poolside with zero privacy and therefore need to keeps the curtains closed. The pool was supposed to have a swim up bar which didn’t look like it’d been open for a good while. All of which we could get over…if we didn’t have no hot water on day 1 (and even after it was fixed we just had the joys of a luke warm drip shower) and no actual running water (!) on day 2. Informed a disinterested receptionist to receive a “oh yes another room complained about that…” umm. They’d also told us they clean the rooms everyday, which they didn’t. And I’d go as far as to say it was probably the most uncomfortable/creaky bed we’ve slept (or not slept) in. Anyways…it’s a decent location at the end of the Main Street but all in all, it’s a tired hotel in need of some TLC, should be about half the price…and they need to sort the plumbing out. We absolutely loved Caye Caulker and would be keen to come back, just not here.

Caye Caulker was expensive and so was tropical paradice,its a $45usd hotel in Mexico here its 110usd not worth it

ok,

Terrible

We booked 3 nights through our tour company, G Adventures. We had a much nicer room (#16) than other members of our group, as we faced the ocean and had a fridge (other rooms had major water leaks from the ceiling, faulty A/C, and ants). Unfortunately, we learned once we arrived that our one-night extended stay had been lost and we would need to pay for another night. We also learned that #16 wasn't available and we'd need to move rooms. On the morning of the move, we were told they couldn't check us into our new room (#6) until 3pm. This left us in limbo, unable to enjoy our last morning/afternoon on Caye Caulker without having a home base to shower/rest in. We were told that housekeeping would be unable to clean #6 until 3pm (but the previous occupant had checked out at 7:30am; she was a member of our group). After spending hundreds of dollars, having our reservation lost, bring forced to change rooms, and being forced to check out/check in all over again (and pay another damage deposit), you might say that this left us feeling very disappointed and stressed on what should've been the last restful day of our vacation. Management was consulted and they also refused to accommodate. Had we known this, we would've booked elsewhere for our final night.

Great for the price.. needs an update for sure.. great staff

Front desk ran to the ferry as we had forgotten keys, so helpful and nice!

Great place to stay!

I ENJOYED my stay here! Very beautiful place, right on the beach, beautiful pool and the staff were top notch! I will stay again.

Clean and safe. Affordable.

Had to ask for room service … And no coffee the next day… But the room is cute, I love the hotel grounds, and the staff were friendly.

I personally liked the place. I felt like we were in a great location because we were kind of at the end of the main street. The walk to get to the split was easy and enjoyable. The hotel staff was pretty good at attending to your needs. The cleaning lady was excellent! She did more than I expected in my room. The check-in process was easy as well as the checkout process. They constantly kept the grounds looking great! They did have an issue with the Paul while we were there, but they were working to fix it. If you think that this has a beach that you can go swimming in, it is not like that but, in their defense, I didn’t see any places really like that on this island. It was a great place to visit, but if you were used to Crystal Clearwaters, you really will not find it here so much. Henry, who worked as a travel agent of sorts for the hotel, was very helpful in helping to plan excursions, getting taxicab rentals, and everything else that you could imagine. Like I said, I enjoyed it very much And think that they did an amazing job. It is nothing fancy at all, but you’re here to have a good time and sleep, and it offers all of that. Added bonus, they do have a restaurant directly on the property. And, they are extremely close to a fun bar. Of course, all of the bars are very close as well. Although I did not go, everyone was talking about the two nightclubs that were fun and they were literally right by our place.

Staff was wonderful!

The Staff was fantastic! Extremely helpful. The cottage was perfect for our stay in Caye Caulker with one exception... the bed was a kin to sleeping on plywood with a comforter for mattress. That is the ONLY con to staying at Tropical Paradise. A more comfortable bed and we would have no complaints. Henry and the rest of the Staff including the restaurant on the property are the reasons we wouldn't hesitate to come back.

The staff was amazing! They are the sweetest, most helpful crew i have ever had at a hotel. The rooms were Clean and quiet. The pool was a refreshing touch.

Staff are very nice and friendly

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