요우 엥 호텔

침대, 베게, 이불 모든것이 불결했다. 앞에 숙박한 사람의 체취가 2박동안 침대, 이불 베게 등에 계속 남아있었음. 룸도 작은데다 창문도없고 환기도 되지 않아 너무 갑갑하고 불편했음.

reasonable prices. clean.

공항이 근처에 있고 뚝뚝이나 택시가 항시 대기하고 있어서 관광 및 이동에 무척 편리하였다. 다만 아쉬운 점은 근처에 모기가 많은 지역인 듯 하다 방에 들어가서 항상 모기를 2,3마리 잡고 잤다.

창문없는 방을 상상해 보셨나요? 가이드도 없이 혼자가는데 베드룸이 트베드로 돈을 더 주고 신청을 해도 서비스가 No라면 문제가 있지요

The stay was short one day. I was satisfied for the money paid. It is great location for connecting flight since it is next to the airport. The local food restorants are available near the hotel.

Worst smell ever

We did not get the room we booked. One of the mattresses in our room was 5 inches thick and very hard. I found a drug paraphernalia bag with crack or meth, glass pipes etc. in the chest of drawers. We brought the bag to the front desk for them to deal with and to not be accused of drug possession and use leading to legal troubles. Someone's personal items were still in closet and dressing table and are still there now as I write this. The tv remote had to be replaced. There was no remote for the climate control. Our check in host worked very hard and was able to get the remotes for us and in woorking order. She was very pleasant and accommodating. We had to go into the stairwell to use internet from one of the other rooms on our floor. We were patient the next day hoping the hotel would fix things for us thinking it was busy because it's the weekend. They did not. Sunday morning we asked to be moved to the room we booked but they declined. There are 3 rooms per floor and 8 floors in Hanoi Shining Hotel. We were informed by another host 1 room on each floor was like ours. They could not change our room because they were booked by someone else. We watched many guests check out on Sunday and we are to check out on Tuesday (4 nights total). Our substandard room was not cleaned after our first night. The receptionist informed us that they did not have a key because the tenant of our room was in south Vietnam on business.and they did not have another. The cleaner a key today.

Clean...good amenities in room..

空港に近いので送迎も安く済みます。また利用したいです。

Great value! Good place to stay in proximity of the airport. It has a nice garden on the rooftop and a restaurant within the building where you can order breakfast - with good coffee!

対応もお部屋の案内もすごくよかったです。お部屋も綺麗でよく寝れました

飛行機の到着が遅れ、ホテルに到着したのが25時過ぎましたがフロントにスタッフがおり、スムーズにチェックインが出来ました。 海外旅行は2回目、初めてのカンボジア、英語はほぼ話せません。 1泊でしたが快適に過ごせました。

I got a room smell of cigarettes smell the whole duration of my stay. I need a non smoking room !

空港からグラブでトゥクトゥクを捕まえて行くと便利です。ホテルマンは丁寧に対応してくれます。立地の割に安いですが、基本的なアメニティなどの設備が整っています。

Apparently they had NO coffee of any sort. A kettle but no cups or tee/coffee

Great services and very friendly staffs.

Older hotel. Rooms are old but okay for one night. Convenient since it’s close to the airport. Provides complimentary airport drop off.

Short stay to catch next flight. Not a clean or comfortable place to stay for the price it charge.

I only spend a day at this property so I didn’t get to explore much but the room was clean and decent.

It’s okay