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Clean room

Was a nice place! Very clean and comfortable

The room temp on arrival was 10 degrees. We cranked up the heat and kept our winter coats on for almost 2 hours before the temp rose to 15. We got an extra heater which helped. We were on the 2nd floor. It had snowed a lot the day before, and the stairways had not been cleared. The parking lot was partially cleared. The woman at the Kilmorey reception desk did her very best to help us out … gave us extra blankets as well. We saw no other staff .. except in the Kilmorey pub for supper … they were very good as well.

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Room was excellent. Clean and tidy. Front desk from the Kilmorey was very helpful.

Fireplace was on and the room was warmly welcoming.

very nice staff

Clean room

Check-in was terrible-No Aspen Village Reception office was open. I had to ask around where to get the key. In the dark night with raining.. also for the first time in this area.. At least the direction how to9 check-in should have been notified by Hotels.Com. Also I saw a few crawling bugs on the floor, I guess I was lucky enough not to0 be bitten while I was sleeping.

Parking onsite a bit tight. Staff very helpful and friendly.

Kitchen is comparatively tiny

Great kitchen and pet friendly rooms which was amazing. Dogs in the other rooms were also so well behaved! So nice to have this and it’s what made us book at this hotel. Only issue is that the floors need a good steam cleaning or mop - our socks were black! Lots of dust behind the beds. Other than that, great stay at this hotel. Convenient and easy right in the town. Friendly staff. Will stay again!! This time we will just bring slippers :)

Matress was not comfortable.

Mattress needs to be replaced. The springs were literally coming through it!

Very clean and comfortable room. Gas fireplace was a bonus. Electrical outlets are lacking.

Clean, affordable place to stay within walking distance around the lake the Prince of Whales hotel and the Bear Hump trail.

Second time staying. This room was nicer than the first one we stayed in. Clean, lots of room, the little “fire place” was nice. The only minor details, there’s no hooks for coats (we use the hangers to dry hiking clothes) or for towels in the bathroom, no mat or shoe tray (our boats were filthy from hiking in the rain), the pillows kind of suck.

Property wa within easy walking distance to downtown Waterton and the restaurants.

The room was cozy. The decking needs some work but overall the property was fine. Close 2-3 minutes of walking to food and the lake. Will return again!!

Full size kitchen was awesome! Check-in staff were very friendly and accommodating. Beds extremely comfortable. Will be back for our third year next Fall!