Hampton Inn by Hilton Ottawa Airport

Property was good. Was disappointed that I was not made aware that there would be additional cost for my pet

TV, Wifi, Ice machine all broken. Requested for blankets, staff dropped them with the client in the eating area.

Oui, tout etait bien frais. Personnel sympathique. Aucun probleme de stationnement.

Great hotel in a good location for the airport.

Nous étions 4 personnes à venir à cet hôtel et tous ont beaucoup apprécié l’endroit très propre, odeur agréable dans la chambre, lit confortable. Rien à dire que nous n’aurions pas apprécié.

Excellent sur tout.

It was a wonderful stay

Very nice stay. Friendly, helpful and efficient staff. Good breakfast. Only negative is parking is very limited and spaces are very tight. I had to park between a macho pickup truck and large SUV, with another pickup truck protruding into the front of my spot so that I protruded beyond the back of the spot. I had to get up after some guests had left but before the pickup had to go so that I could move ... I doubt the pickup could exit without destroying my vehicle.

Free parking and free breakfast!

The breakfast was the same for the days I stayed ( e.g scrambled eggs and ham) both days and there was no cream for the coffee. It would be nice to change to menu. Parking was ample and safe. The room was big and comfortable but the pillows were not. Way too soft and really not comfortable. Staff was fantastic - very helpful and friendly. The ice machine was not working and an employee who was fixing the machine got me ice to the room

Best complimentary breakfast ever!

Harsh at check-in was efficient and welcoming. Room spacious and clean, linen crisp and fresh and towels in good condition. Ample parking Breakfast was sufficient to start the day. Check out was a breeze. One negative: grab bar in shower is ill-placed. A guest may crack their elbow on it while showering. Something for manager to consider.

Excellent breakfast and great shuttle service to airport

Grande chambre avec fauteuil très confortable. Salle de bain moderne.

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This is clean and adequate for a short stay. Front desk Staff were not particularly friendly. Bed was not comfortable, it seemed to sag. No bathroom amenities. Basic hotel close to airport. Breakfast was ok but missing simple thing like cinnamon for oatmeal, which was way too watery. No cut fresh fruit, but bananas and apples. Lobby coffee luke warm and only vanilla creamer. Probably would try a different hotel next time

3 nights in Ottawa. New hotel, breakfast and easy to park the car Great quality/price

Best night sleep...comfortable bed..Great room...

closest hotel to the airport. very convenient.

I was on Expedia making a last minute reservation the evening of check-in. I accidentally selected this property instead of another I wanted. I immediately called Expedia to explain my error. Expedia called Hampton Inn to explain the situation and request a waiver of their non-refundable rule. Hampton Inn bluntly refused, knowing full well that there would be no one checking-in for that room. It was a classic case of “we’ve got your money now and it sucks to be you.” We never got a refund. We are Hilton Honours’ members and long time guests of Hampton Inn. However, that is the last time Hampton Inn is getting a dime from me. I can vote with my feet and my wallet.