레지던스 & 컨퍼런스 센터 - 오타와 웨스트

체크인시 담당하는 직원들 중 일부의 태도가 불친절했다. 차량주차증을 별도로 주차티켓으로 발급하지 않고 홍크 시스템에 차량번호를 입력하는 방식인데, 입력절차에 대한 설명이 매우 부족했다. 그림으로 순서도를 제시해주면 좋겠다.

Satisfied in general. Very kind rreception and good for access uo downtown. Providing something to cook in kitchen would be thanks.

good but a little dificult to find the hotel since it is located inside college campus

이곳은 대학기숙사를 방학동안 비어있는 방을 빌려주는 곳이였다. 주소를 가지고 찾는데, 3-40분이나 소비하고, 커피메이커등도 없었고, 방이 두개. 가족들이 하루밤 싸게 머무르는 곳으로 적당. 호텔로서는 완전 꽝이었네요.

Nice place good value

Close to a bunch of stuff in town, typical college residence, showers aren’t for tall people!

Clean room, nice temperatures within the room, comfortable bed and clean bathroom with hot water shower. I appreciated the kitchen facilities and enormous amount of space for the price. My only complaint was the parking - price of $6.30 per night including tax was fine, location was fine, but the log in process was a nightmare. The staff at the reception desk tried to do it for me and failed initially. It has to be repeated daily and not before 11 pm for the following day. Confirmation was only on the cell phone. And the ritual had to be repeated daily. Parking was done by a private company hired for this by the university. I would have liked to be able to pay for room and parking at the check in desk and be done. This was not possible and detracted from an otherwise perfect weekend stay.

The room, as expected was a college dorm room. Suited the needs for a clean stay. Nothing luxurious or overly comfortable. It is what it is. More affordable clean lodging.

Paying for the parking lot 10 was unclear when trying to pay for multiple days!

Room for Andy very clean but ok. The young man that checked us in was fantasic

Thanks for the understanding for the late check-out.. (accident)… appreciated!

Very unpleasant experience, while we were out of our room for the day, someone went in our room. We opened the door and saw paper towels on the floor, our stuff ( dishes , clothes, toiletries had been) put away. When I went to speak to the front desk, they were not sure, then got a vague explanation that they was likely a mix up and it was housekeeping but they wouldn’t have touched our things. They apologized but this is absolutely unacceptable. If they were aware that housekeeping by mistake went into our room. A note should have been left on our door to ask us to go to reception for an explanation. I am reaching out directly to the director of Algonquin College conference centre to bring this issue to their attention. As after the incident, we checked the reviews and apparently this is not the first incident of the sort. Would not recommend this place until their staff have been properly trained. Housekeeping staff should not touch guests belongings unless they have been instructed to do so. This really put a damper on our visit in Ottawa .

👍👍👍

NA

I stayed at the Algonquin College residence for four day and there was no towels change and cleaning of the bathroom at all. Maybe I missed read the contract. 😱 otherwise it was good, especially the friendly staff.

Clean and spaciou. Air conditioning works well,great location, close to shopping and restaurant

As expected

Like customer service.

Good value

There was no coffee maker or kettle in the room. The water pressure in the shower was NON EXISTENT and it never got remotely warm. That was a deal breaker for me, I could deal with everything else but the shower issues