비스카운트 고트 호텔

Very noisy, elevator dud not work properly

Redeemed one of our free nights we earned to stay at this hotel. The window in our room, 223, faced a hallway that seemed to be used by employees. When we turned off all the lights in our room to go to sleep there was a lot of light coming into the room from the lights that were on in that hallway. My husband and I are both sensitive to light when sleeping so I called down to the front desk and asked if the lights were able to be turned off for the night as it was letting a lot of light still into our room. The employee said yes they would come and turn them off. 45 minutes went by and the lights were still on, I called down again to inquire and a different employee answered. She told me they were working on getting them off and having a little trouble with Iy. She also told me that if I wanted to I could speak to the manager (who would be at work Tuesday, we were staying there Saturday night). I confirmed that they would be turned off at some point tonight and she assured me that they would be. The lights were NOT turned off at any point in the evening. Which really affected our sleep. So if you get put on floor 2, with a window looking into a weird hallway be prepared for the sun to shine around your curtain all night long and the hotel will not move you to a different room. They did not even offer it after stating they were having trouble getting them off.

The staff is very friendly couldn’t ask for better place to stay have everything you need and staff is best very pleasant and welcoming. Top notch

Was a quick stop in this hotel Very nice setting

The pool area is really nice for small/young. Very clean. There wasn't much for signage for the pool in my opinion.

Very outdated .Hallway carpets were very dirty .

every thing was close by

Convenient!

Great experience

Great staff

The hair dryer wasnt working and the light by the coffie station was burnt out.

Hotel has a restaurant & sports bar both serve great food. Hotel is very close to the Airport. Hotel's pool was good even has a slide.

I would stay again

Very dirty

Experience was ok. Front desk staff was not very friendly. When asking for assistance, appeared annoyed and bothered.

The hotel is safe & clean. The rooms are comfy & well taken care of. The restaurant staff were very friendly & the front desk staff can increase the friendliness.

Truck was broke into in the parking lot

Staff didn’t know what time the pool was open, and didn’t know how to rekey cards… was strange

The staff been there for years and are amazing! The lounge is the best in the city, the pool is refreshing and it’s walkable to polo park and good restaurants. Plus easy for me to get to in the city for a person who hates city driving