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The staff were all super friendly and nice! I could leave my room key with them as I went out each day, my room was large and very clean. The pool was smaller than the pictures indicated but there were chairs around it to relax. Lots of restaurants within walking distance and most tours would pick up from it as well.

Muy amable la administrators maria Alexandra , nos hizo sentir Como en Casa

Muy central , limpio , cercano a medios de transporte , centros comerciales, restaurantes, e fin toda clase de comercio. Desayuno sencillo pero fresco y rico.

poor customer service-took 25 min to take care of me bathroom clogged instead of changing my room had to go and use another restroom outside my room elevator did not work not enough towels for each guest and soap no comforter unable to each reception from room dirty

Buenisimo

A hotel itself is pretty basic the breakfast very basic. The staff on the other hand were very accommodating very nice. They upgraded my room because the first room they put me in was very small and smelled terribly. I could recommend this hotel if you’re just looking for basic accommodation and not luxury it is a good value and it’s conveniently located next to everything.

Muy feo el hotel

Muy cómoda la habitación, me gustó que tiene frigobar, muy limpio y personal muy amable.

La habitacion tenia machas y por lo tanto olor a humedo, la limpieza estaba ok, el agua de la piscina estaba turbia depronto le falta algo de mantenimiento, el asensor no estaba funcionando y aunque nos toco una habitacion en el tercer piso y tengo una incapacidad de un brazo no nos ayudaron con las maletas.

This place isn’t for tourists !!! As i came in. Big sign on elevator not working. I changed room due to bad smell. In the other room air conditioning wasn’t working so at 2am i was offered a room at the 4th floor no elevator. Now good luck moving your staff. Next day i asked a free night they refused and willing to give only half price on another night. Thanks to orbitz that saved me from that place. No hot water !!! What ?? They said in few days they’ll fix that…. Yea right like the elevator. Poor bedding. Internet disconnect all the time. Breakfast is a joke. Horrible. You wait 20 min until they talk to you. Antz all over tables. Not safe. At night only 1 worker at reception that can get easily to your room. The woman asked me not to write bad review but im sorry. I have to warn other ppl not to trap into this place. STAY AWAY as you can. Cheers.

This place should be closed elevated do not works, cold water how can we take a cold shower hell no! I just left the hotel after just signed in! This place is horrible.

Buena experiencia , el hotel es un poquito viejito pero la atención del personal es excelente

The hotel is nice + in walking distance to a nice beach. The breakfast was understaffed, as there was only one lady working there. It therefor took a while to get served.

Sauber neues Bad, aber kein warmes Wasser, Aufzug defekt, Fernseher defekt - Reparatur oder Ausstausch fand nicht statt. Rollo konnte nur mit Hilfe eines Stuhles im Handbetrieb genutzt werden. Personal freundlich.

Great services

Ac and shower was great after a long week in the islands . Staff very nice . They sent out my laundry great price . Pool was a nice addition. Only reason not 5 stars is because elevator was broke and carrying luggage to floor 3 was hot and hard. Location is great food and fun and beach right there

Razoável.

Tal como en la Foto. El trato del personal es excelente. Llegué allí porque el hotel que reservo estaba lleno, y la verdad no me arrepiento.

Helt otroligt service av personal (en leende och kompromiss att ge den bästa service). Hotell ligger i en bra läge av Bocagrande.

The Hotel OR is a great option to stay because tourists will be taken care of in a good way and tourists will have that piece of mind to go walk around the amazing places that the beautiful Cartagena has.