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When we checked in, they told us we were VIPs and sent us to the duty manager. Then he put us in a room next to the room with cleaning supplies on the first floor. And then I spent a noisy night in the hallway. It was so disturbing to hear everyone talking so loudly in VIP room. People are not friendly, and when I asked the information desk for the bathroom, they asked for my room number, which was absurd. There were many kinds of breakfast, but there wasn't much to actually eat.

시설은 너무나도 낡았고 세면대 욕조는 물이 잘 내려가지도 않았고 프론터는 예의가 너무 없었다 5성급인데 제가 볼때는 2성급 수준이었다 다시는 안갈것 같다

terrible

Great hotel

Upon early arrival was upgraded to a better room. Excellent customer service from receptionist to concierge

Nice service

Très belle chambre, hôtel de standing. Navette aéroport très pratique. Mais gros point négatif sur les mariages dans le jardin avec musique à fond impossible de ne pas les entendre même fenêtre fermé .

Very helpful staff. Very clean. Perfect place to rest and recover before/after flights.

This place is ideal for a layover but not for visiting Cairo. It us not within walking distance to anything. And no nearby public transportation so you rely exclusively on uber or taxis. No other options for dinning within walking distance so you either eat there (expensive) or call uber to take you elsewhere.

Quiet and clean. Very comfortable and convenient to the airport. Friendly staff and very large breakfast buffet.

My stay at Le Passage Hotel Cairo was very disappointing and well below expectations. The most serious issue was the clear preferential treatment based on nationality. Guests who spoke Arabic or were from certain Western countries were consistently prioritized—allowed to skip queues and served faster—while others were left waiting or treated dismissively. This was a repeated pattern and created an unfair and uncomfortable experience. Such bias is unacceptable in an international hotel. Staff professionalism was inconsistent. While a few were polite, several reception staff were rude and unhelpful, making interactions frustrating. The breakfast was substandard, with the same limited menu every day and little variety. Some items seemed stale, which further reduced the overall experience. Rooms are outdated and poorly maintained. Plumbing issues, including clogging and drainage problems, were frequent and inconvenient. The airport shuttle service was poorly coordinated, especially during pick-up. There was confusion and lack of communication, forcing us to arrange alternative transport at our own expense. Overall, due to discriminatory service, poor staff behavior, low-quality food, unreliable transport, and aging facilities, I would not recommend this hotel unless significant improvements are made.

I really enjoyed my stay at Le passage

A great hotel good service and wonderful staff. I keep coming back

This was the worst hotel I have ever stayed in. Pool staff harassment: Male staff repeatedly stared at my chest and body while I collected towels and sunbathed. Some grinned and constantly watched me, making me avoid eye contact and limit my time there. While in the gym, a staff member outside appeared to be recording or photographing me with his phone. As soon as I faced him, he put it down. This made me feel very unsafe. Additionally, a massage therapist approached me and asked if I needed services. The timing was pushy and inappropriate; if I wanted a massage, I would have come for one. A female staff member repeatedly tried to engage me despite my polite, minimal responses. She asked if I wanted my room cleaned and for my room number, even though she already knew it. The conversation ended with her intense stare, which made me extremely uncomfortable. On arrival, the shuttle said it would arrive in “10 minutes” twice but never showed, so I had to make my own arrangements. The receptionist apologized on the driver’s behalf. On departure, the driver stared at my body, spoke excessively, and continued watching me after I exited, which felt unsafe. Due to the repeated harassment, inappropriate behavior, and unprofessional conduct by multiple staff members, I felt extremely unsafe during my stay. As a result, I had no choice but to leave the hotel immediately, cutting my stay short and incurring additional costs to protect my personal safety.

The breakfast was varied.

Normally an airport hotel is one suited for just a one night stay. This hotel is one where we could have spent several days due to the amenities.

Mucho ruido toda la noche, restaurantes muy batallero para cenar, desayuno malo. Lo.unico aceptable el transfer a la terminal 3. Mala relacion calidad precio

Good

Excellent staff and location

I loved our stay at Great Pyramid Inn. The staff were very attentive, the room we booked had a beautiful view of the pyramids, the rooftop restaurant was great, breakfast was absolutely delicious and the laundry service exceptional! We got the complimentary airport transfer pick up which helped so much as we arrived at 1.30am. Our driver was so friendly and a very safe driver. We felt very safe the entire stay. It was wonderful being so close to the pyramids entrance and only a short drive to the GEM. We recommend staying here and if we return we will stay here again.