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Great hotel. One night stay. Staff were brilliant, especially in the restaurant

Check in was quick and receptionist was professional. Bedroom was clean. Comfortable bed. Kettle/tea and coffee. Quiet.Bathroom needed updating. the shower head stand was broken but the shower was a good water pressure and clean.Pub/restaurant on site. Very attentive service. Food was good and a good variety on their wine list.Check out could have been better. The receptionist needed help and took a while to correct our bill. However the lady who helped was very quick and professional. Would return.

Pool closed, faulty shower, no soap - poor customer service. Disappointing experience all round - want a refund.

Most if the staff were lovely. The hotel its self is tired, some parts unkept. This is a shame as the location is perfect, very good for young children and was nice to see dogs welcome. The whole place needs dusting and in the case if our room it needed a re vamp but it was not dirty. The food was very average and the breakfast was disappointing. My last point is the swimming pool was more of a plunge pool only big enough for toddlers and baby’s, not adults.

Extractor fan in en-suite didn’t work no remote for tv and window lock broken

Very friendl Lovely location Dining room a bit stark

The Hotel was situated in pleasant surroundings, catered for everyone including children. The staff were very welcoming and easy to approach. The menu choice was very good and the food cooked to a very good standard my wife and I enjoyed celebrating our 45 wedding anniversary here.

There was no lift. Fixtures and fittings came off the wall (apparently held on by good luck and little else)in our room! TV remote originally didn't work. Replaced by very helpful staff. No phones in the room so needed a long and meandering walk through the hotel to reception to report problems. No less than 6 corridor doors needed to be opened (whilst navigating suitcases through the hotel to reach a room very much at the distant end of the building. Somebody obviously had a 'job lot' in corridor doors at some point!!

All staff were welcoming, helpful and friendly. The Drift restaurant evening menu sadly lacked imagination with poor seasonal choices. The breakfast menu was good and it was possible to choose variations from what was available. The room was clean and comfortable. The selection of in room beverages was very limited with no packets of biscuits.

The hotel was basic but clean with friendly helpful staff. There was a large garden at the rear with plenty of table space and open forest at the front for walking. Like a lot of hotels it could do with some paint touching up in some areas.

Excellent location. Really helpful staff.

Hotel is lovely although a little tired. Our room had a beautiful view overlooking the forest, but only one bedside lamp, bulbs in main light not working, dripping shower, tired decor. We still had a lovely stay and I would visit again but might have a conversation about room choices beforehand. Staff are very friendly, helpful and polite.

Absolutely beautiful …. beautiful location friendly staff and clean rooms

your hotel was just what I needed to spend a whole day at the motor muesum two nights well spent thankyou

friendly warm welcome on arrival rooms a little tiered overall good stay

My husband and i had a very nice relaxing stay at the Beaulieu Inn. We also had a delicious breakfast both days at the restaurant alongside. The location is perfect if you want to enjoy the lovely relaxing and peaceful New Forest

Restaurant was freezing cold with guests eating food in coats No towels in room to shower in the morning and nobody at reception until after 8am so couldn’t complain or get towels as I had to leave by 7 am ended up stripping the bed to dry in bed clothes I left a note at reception with my business card for someone to cal me to discuss my complaint but no response Won’t go back

Absolutely shocking 😳

Property was nice and surrounding area. The restaurant was nice inside, but the chef always got the order wrong, even from his own menu! .(leaving things off!)..on one occasion, the pre-starter and starter came out together, then 2 minutes later the mains came out too! Leaving a table full of food at once! The breakfast the next morning, was not good at all , deep fried hash brown! Yuk! ...bacon not seen a grill! Yuk! Tomato straight out the fridge! Other guests had the same problem! One girl with very long dark hair should have had her hair tied back whilst serving food, not good!....unless the chef has changed we will not be returning!

Felt like you were in the country.