마스턴 팜 호텔

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Great location, friendly staff. Excellent breakfast. Ideal for the price paid

Staff were friendly and very helpful

Hotel was great only slight issue was the bed being rather soft not whst we are use to

No communication from staff, there is a mobile number to ring but it’s never answered. Boiled a kettle and the fire alarm went off. Dirty rooms last decorated in the the 1980s probably. Mould around the shower. Very grim place to stay

Arrived & the lovely young girl on reception was fabulous. Turned out the same girl was the waitress & pot washer I will presume. She was excellent. Sat down for dinner, the pizza was amazing, the chicken burger could have been a smaller piece, too big for a bun, but otherwise ok. The table cloths were badly stained & needed to be changed. The room was lovely, clearly been recently decorated & very clean. Not water for a shower in the morning, so a cold douche it was haha It’s such a shame what I would presume previously was a stunning hotel, in the most lovely location has been let go to ruin. Definitely needs some money spending on it. But for what we paid it was a good stay.

Nice hotel

Seen better days, room cleanish, but be giving this one a miss next time round.

A peaceful location. Staff are super friendly.

I was informed when I turned up that the restaurant was shut. Place was in the middle of nowhere. Hotel looks really run down. I didn’t stay.

Great staff, nice hotel although in need of some refurbishment it was a comfortable stay and would be happy to stay there again.

Room was very clean, comfortable sleep, but some of the lights did not work, and a spoon was missing for the tea/coffee facilities. Number 37 had a broken toilet. Overall clean and breakfast was lovely

If you require warm,cosy,clean rooms avoid this place.

Yes everything was great

Good value for money. Premises a bit tired. Friendly staff.

Friendly and Relaxing

Booking was for 2 adults 1 child. Also messaged to say would be bringing dog On arrival nice looking hotel but clearly needed a good deep clean. Got checked in to find was put in a room with a single and a double. Get a phone call 2 min later saying had extra charges to pay. 1 for the dog totally get that 2 extra charges for room to be told that the room they had given me wasn't what I had booked and I had to pay extra. So I make a booking for the correct amount of people get given a room but have to pay extra for the privilege in a hotel that is clearly not fully at all. Evening meal. £25 for a small piece of steak with 2shrivelled mushrooms and 3 small tomatoes. Nachos chucked on a plate with conjealed cheese Crispy chicken burger way pay crispy and left in the fryer way too long. Breakfast. What a joke Sour milk left out for cereal. No glasses for juice. Fruit basket was 5satumas. Bread for toast stale Bacon fried on a hob then reheated in hob. Sausages are they even for real. My dog wouldn't even eat them. Beans over microwaved and old Hash browns had more grease than the fryer Poached eggs not even poached. The same meet of staff that checked us in that took evening meal then took breakfast clearly run off her feet but to be honest there wasn't much going on in between the shoulders when challenged about the breakfast a meager apology was given. sent email to hotel to be met with no response at all so now leaving this review... Terrible place

everything about this propety was O.K. place needs improving to make it more welcoming. staff were freindly and helpful room i had needs updating

Busy hotel due to the golf on site but the staff were still attentive and polite.

The road accessing this was blocked , which the hotel could have emailed about prior so more time for travel could have been allowed. Check in was delayed as no reception staff present , a post with a mobile number was left which when range went to voicemail - not helpful! The place generally appears run down and needs refresh. Beds and pillow were awful and the carpets did have loads of hair on it hence had to keep my trainers on as would not dare walk barefoot. We didn’t book breakfast so can’t comment on that. Wouldn’t book here again !