Comfotel PRPL

The reception was in a separate building which wasn’t clearly signed. The room itself was very clean and well presented but need a lick of paint here and there. The shower has nowhere to put anything and no bath mat, anti slip protection or grab handle. There is a fridge which was handy. The traffic is very noisy so you won’t get a good sleep if you’re a light sleeper. Sainsbury’s is directly opposite and very handy for cafes and close to Goldhawk and shepards bush stations.

Chambre qui prend l’humidité avec des grosse traces d’humidité et de moisissure, mur mouillé. Poussière partout le ménage laisse vraiment à désirer. Frigo moisie que j’ai dû entièrement laver en arrivant. Un soir nous avons pas eu d’eau chaude donc pas de douche. Le personnel a voulu me faire payer la chambre en arrivant alors que j’avais déjà régler sur le site internet donc pas très honnêtes. L’emplacement est top à proximité du métro.

It's ok

The staff don’t care and pics in advert are wrong of room when u book. It’s a crap hotel and u can hear your neighbour snoring. The online advert when booking with Expedia is wrong as I booked a family room and the customer it showed was nice. When I got here the room was not the same. When I confronted the manager he began blaming others and silly excuses. I said I will take this up with Expedia and the hotel general manager and took the details

The bathroom shower had mold, dust all over the picture frames and light fixture. The wood framing holding the fridge was rotten. No elevator, being pregnant and with a toddler having to go up and down 4 flights of stairs was miserable. The whole building and room had a weird smell. The stairs rails are really flimsy and some areas you can see they had split and they did a very wonky repair that’s barely holding together.

Boa localização, Mercados próximos.

This property DOES NOT have elevators and it has around 5 floors. A lot of work to go up the stairs with luggage. Cleanliness is not good at all. All the person does is bring you towels and straighten the sheets. You can see old stains on the walls and around the bed frames. The staff of really nice but if you are looking for a hotel where you feel clean then this is not it.

Nicht zu empfehlen

SEMEN ON THE WALL! THIS PLACE IS DISGUSTING AND A HEALTH HAZARD. There was blood on the floor an semen on the walls. This place has never been cleaned and after being promised a refund I have been told I have no right to a refund: we didn’t even stay in the room; we left after 30 mins and had to go spend 600 pounds on a new hotel on Christmas Eve I have photos to prove everything

Good location. Good balance of what you are paying. Some of the facilities are old and damage, need to repair.

terribble mold smell in the room when checking-in, mold in bathroom (possibly due to the broken fan in the bathroom...)

Nice hotel, close to underground and Westfield shopping centre, plenty of eateries, room has fridge so can pick up bits in local Lidl/Sainsbury's

Bra läge i Shepherds bush. Ganska små rum. Lite slitet men rent. Ett ganska typiskt, enkelt hotell.

The hotel manager was very helpful and friendly and the room itself was recently renovated and very good compared to the standard of most other hotels in London. I highly recommend this hotel and will stay here next time I'm in London.

The Comfotel PRPL is no recommendation! At first we got a room in which we couldn‘t move or sleep because the room and bed were to small for two persons. The room was dirty, too. After that, i told the Service (in the other hotel), that we couldn‘t stay in this room for two days and we want another room. He told us, that he has an other room and showed it to me. It was bigger but also disgusting! The room stank (like a smoking room), the shower was dirty as well and everything was run down. The walls were dirty, maybe after mold fighting and had a lots of holes in it. Absolutely no recommendation to stay in this hotel. The Service was courteous and the neighborhood was okay.

In een slechte wijk, veel lawaai, geen 24/7 helpdesk.

Hotel room was as you expected for a budget hotel in London Room smelled of cigarette smoke when we entered although duvet covers were clean and fresh however upon inspection of inside the duvet we noticed it was heavily stained of blood and looked yellow all over which showed signs it hadn't been deep cleaned in along time. All fixtures were wonky on the walls and had dust and cobwebs all over them showing no signs of cleaning. Staff there were very friendly and got us extra pillows without an issue. Toilet in bathroom was lose on the wall and the shower has some mould on the sealant as well as limescale around the base. The sink had toothpaste on the outer side towards the shower, showing no signs of thorough cleaning between guests. Fridge in the room didn't work, but internet services were decent and worked. The floor initially had been cleaned over however in the corners there was dust, wood chippings on the floor around the mini fridge. There was some yellow drip stains on the wall near and around the window, due to the heavy smoke smell this looked like tobacco tar. For £79 for two people it was okay, however wouldn't want to return due to the conditions which mainly come down to the room not being in a clean enough condition.

It was missleading with pictures of breakfast when there was no breakfast.

Nice find, clean and comfortable. Floor above was creaky so could hear the guest walking around. But little wrong with this place.

Clean and comfortable, a good solution for budget travel. Nice neighborhood, convenient to transport and shopping. Staff was friendly and helpful.