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The room above us was very nosy re the floor boards from 2am till 5am so very little sleep was possible and the mattress was very hard. Although we have stayed there many times this unfortunately was not one of the better visits.

The website states parking is on a first come basis, no mention of a charge. When you arrive there are signs everywhere saying parking is £12 , not mentioned on booking. The young man on reception said yes it’s £12 per night giving you a key to move the billiard so you can park. On booking out the same young man charged £15, pounds for parking, when I asked why he said, ohh yes it’s £12 around the back and £15, to park at the front. Very dishonest I think.

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Superb location. Room clean and spacious but a bit tired looking. Slept very well. Needed fan on as room very hot.

The staff are helpful and friendly. The food is lovely. The rooms are spacious and clean. The parking can be a bit of a pain but I think that is a Harrogate issue and not a hotel one. I find the prices very reasonable. The hotel is old so the floors creak quite a bit which can be a little annoying through the middle of the night but not something I would choose to complain about. Just worth making people aware if they are light sleepers.

Just had overnight stay. Room/bathroom very good, very clean. Nothing to complain about.

Great breakfast , friendly staff and well placed for our visit

The suite was great, parking booked but when I got there it was not booked, as a person with a disability , getting parking at the hotel is paramount nice meal from the bar. No hot water in the sink so had a cold wash in the morning. Breakfast was nice. The front of desk were. Nice but seemed not to cope with to many people. Which ment you would wait ages to get booked in.

Safe and convenient for walking around Harrogate. Excellent service from staff especially after first evening meal when service was a little substandard. It improved immensely after a comment made for the following evening. We will return soon for another break.

We were placed in what can only be described as a broom cupboard, one side of the double bed was up against the wall and the wardrobe was blocking the window, therefore there was very little light in the room. The hotel is VERY dated which in itself isn’t a problem but combined with the above mentioned made for a miserable stay, luckily the location is great so we were able to spend most of our time out of the room, would not stay again which is a shame as the building and location are good.

A good hotel. Generous breakfast. Clean room. Helpful staff.

We had a one night stay at the crown hotel on a sunday night . The price was absolute value. The down stairs surroundings lovely and room large and comfortable , not modern but clean and comfortable. Car parking was ordered on arrival and available. All in all a lovely stress free experience.

Brilliant

Think the parking cost is expensive £60 for 4 nights I probably wouldn’t have booked this hotel had it been explained when I booked. Hotel was ok could do with some updating.

Difficult to operate the shower

Little disappointed with our stay. Yes, it’s an old hotel but things like cracked windows in our room, curtains that keep next to no light out whatsoever and sofas who’s cushions haven’t been lifted for months to clean beneath them isn’t really acceptable. Location is fantastic however but I’d strongly recommend paying the extra £3 per night (£15 in total) to secure your parking space as they’re very limited. Other positives - Excellent breakfasts and friendly, helpful staff. Would we stay again - Harrogate, most definitely but not this hotel unfortunately, it just wasn’t for us.

Staff are always friendly and welcoming. The room was very bright and sunny which we liked.Unfortunately it was a Bank Holiday weekend with a lot of revellers.

Good central location. However, lacking a designated car drop off point for luggage, which leads to chaos and confusion. Room extremely disappointing, peeling wallpaper, water damaged plaster work on walls and ceiling, rooms cold on returning in evening although radiator switched on. Bath had chipped enamel. No electric plugs close to beds for phone charging.

A grand hotel but could do with a refurb of the bedrooms, not enough wall sockets in the rooms either. Breakfast was really good. The location was central and had a pleasant stay, would stay there again

Polite staff and an excellent traditional hotel. Excellent breakfast and good size rooms.