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Food was spot on .excellent. the rooms need decorating .beds are horific the matress was shocking caused back pain

I didnt like the fact i paid £89 for the night and was charged an extra £10 to park the car and no breakfast included also the wine was expensive and the staff were not great as in a bit abrupt no toilet paper holder in my bathroom and the shelf in the bathroom was held up by rusty brackets and no coat hangers

Room was ok. Plugs not suitable for the kettle, mould in shower needs attention. Perhaps a freshen of decor would be a little more appealing. Staff were nice enough. Perfexr location for the airport

Room was bad. Cold, dated, bathroom door had a big hole in it.

Very clean room but a little dated, bed was really uncomfortbale and the noise in the communal areas was very loud people walking past my room. But this all said for the money ot was great value

The staff were lovely but I would never book again because of the separate charge for parking. The car park is absolutely not worth it and wish I had moved onto the road or not stayed.

Confortable night

Dirty like hell

Staff were nice but Room was run down and quite grubby on the walls, horrible smell of sewers, you can hear everything in other rooms! But for the price of the room, maybe I expected too much

The bathroom fittings were old and rusty, the shower head dripped and the water leaked onto the bathroom floor. The tv remote was broken and I gave up with it in the end. The floorboards creaked and the walls are thin. Only 3 hangers provided. Towels were clean. Breakfast was poor, some grey watery scrambled eggs, 1 manky fried egg left, watery mushrooms and fatty bacon. Toast was good though.coffee was instant coffee, no filter coffee.

Great definitely will re book again!

ok but not something we would be booking again for our trainers as an overnight venue. Caters mainly for construction workers.

Really surprised by the hotel when I arrived the lovely setting next to the canal, nice bar restaurant. Rooms are adequate for a business stay. Bed was slightly form for my liking but that is personal preference. Would stay again when in town for business

It was a shame but the mattresses were not good and one was very lumpy

Hotel in need of a cosmetic update. Rooms are shabby. Bed was very uncomfortable with a mattress so thin it may as well not have been there

Very clean and lovely large room. Nice views overlooking the canal. Pretty quiet considering the proximity of the main road. Entering the Shower was a faff as the door didn't open wide enough and kept falling off it's rails. Food service and quality left a little to be desired. Not cooked very well and want asked if everything was OK with our meal and Not offered a dessert menu when sent main course back...?? Would recommend staying but will eat elsewhere if we stay again..?

The location worked well for us as a group of friends visiting family. We arrived and dropped bags and room looked basic but ok and didn’t spend any time in the room. We got back approx 10.30pm and then early hours heard a constant loud drip coming from the bathroom which we presumed was a tap. On closer inspection realised both the ceiling and floor were soaking wet so maybe the room above has a bathroom leak? Early morning tried to make a drink no milk so visited the restaurant area to get some and mentioned to the manageress that we’d had a bad night and were they aware of bathroom problems above us which she said not and we should of come out of room and told night porter but we wouldn’t of moved by that time anyway. Apart from the flood the shower had a lot of mould inside so not useable and then in daylight we could also see how dirty and neglected the rest of the room was too. On check out we explained we were not happy to pay full price for the sub standard room and we were told that it was only the GM who could make that decision and I left my number for when he came on duty later which as yet no call. We’ve stayed before and not had a problem so it’s sad to see it so neglected and we won’t book again

Staff were lovely and bar restaurant was great. The room however was awful. Room located on the busy corridor but could hear every person walking by on creaky floorboards and slamming doors like they were in the same room also same for noise outside the property in the beer garden which kept us awake and hard to fall to sleep. Room not very clean either / stained towels given. Bed we’re ok not very comfortable.

The bed was broken and stained, bedroom walls were damaged. Service wasn’t the best either with miserable staff.

The food is amazing and the staff are very friendly, however the rooms are looking a little tired and could do with an update/refresh