DoubleTree by Hilton Nottingham - Gateway

Great hotel in a nice location. Nice breakfast but make sure you pre book it the night before as £15 or £18:50 each on the day. Had a problem with the lights in our room that turned out to be a faulty master switch by the bed that must have had a loose connection. Strangely when notifying reception about the issue, he pulled out a photo of said switch and said is this it😂 so must be a common problem with the rooms. Overall the beds were very comfortable and spacious room with all that you need. Staff were friendly but our favourite was the strawberry blonde waitress in the restaurant who was without doubt the happiest miserable looking person we've ever met.

Very impressed, hotel and facilities were excellent.

Close to trams and bus stop the hotel is very clean and the staff cannot do enough for you..very professional with the breakfast to die for all in all I definitely recommend this hotel.

Breakfast was very good and the staff there were very helpful and polite. My bed was comfy, but the bedroom and bathroom lacked a bit more attention. We were welcomed by reception staff politely and professionally. We were offered some delicious cookies and included people with allergies, which I found very nice.

Such a lovely stay and close to the areas I needed to be. Will be booking in the future!

The Staff is experienced,helpful and thoughful, the place is well maintained and comfortable

Lovely stay. Upgraded room which was very modern / new. Hotel also provided additional touches from birthday celebration.

We wanted a one night stay for a visit to Motorpoint Arena. We arrived early, before check in open, but asked reception if it was ok to leave the car and check in later. We were told no problem parking and if we could wait about 30mins they would put our room on priority then we could check in. We were then given clear instructions on how to take the 5/10 minute walk to the tram stop. Later that evening we had a very nice meal. Breakfast in the morning was excellent everything seemed to be fresh. At every point of contact with staff they were very friendly and helpful. With the hotel being nicely air conditioned, free parking and convenient to the tram excellent for a trip to Nottingham.

Amazing building and helpful staff

The air con was amazing in the hot weather. Don’t usually order room service but it was really good and arrived quickly with a smile. Great cookie from the receptionist on arrival also. Everything was clean. Black out curtains great and no noise from other rooms/ corridors. Great stay

Staff were friendly. Breakfast was great. Overall a great experience.!!

The staff were friendly. Amy from Housekeeping was amazing as we had 2 very young children that had a couple of accidents. There was service with a smile !! Front desk staff were efficient and friendly Breakfast was great

Clean hotel with good choice at breakfast and plenty free on site parking

Warm welcome from staff. Easy parking. Lovely room. Clean. Great linen. Quiet and very restful.

I checked out a day early due to a oil spill outside of the hotel, all the road was closed and the traffic situation at the roundabout where the hotel is was grid locked, I was late for several business meetings due to this. As this situation was prolonged I decided to check out a day earlier to move closer to Nottingham centre as I could not be late again the next day for important meetings. Upon check out the reception stated that they would reimburse the last night, as I stay in Doubletree Hiltons a lot and being a Honors member this was appreciated but I have since received a text message stating the opposite that I will not receive the 1 night refund. I will not stay at this hotel again when on business in Nottingham. Room 207 has large fans outside making a racket too.

Great property, friendly and helpful staff, highly recommended, will certainly be back.

Everything was very good.

My room was apparently upgraded but it had a chairbed made up so the room had less space. Had difficulty with the air-conditioning. Given the wrong instruction care. Restaurant not very good. Big range of options so nothing freshly cooked. No set menu. Enjoyed the breakfast. In general found it had a rather impersonal atmosphere.

Room was beautiful, so clean. Staff were SO helpful and welcoming. Food was delicious. Ample parking, felt really safe and would 100% stay again.

Michael at reception was so helpful and gave me all the information I needed with regards to my room and food/drink. My room was clean, very peaceful and had a good sized desk and office chair so I was able to work during my stay. Food was nice and generous portions. The air con was fantastic in this hot weather. Overall an excellent hotel for business. I will be back!