헤이워즈 앳 더 그래스미어

가격대비 만족하였고, 늦은 시간 체크인에 감사드립니다. 엘리베이터가 없어 23호실에 무거운 짐을 옮기는 것이 조금 힘들었지만, 나머지는 넓은 침실과 화장실, 욕실을 2일간 잘 사용하였습니다.

We were really happy with the hotel. We were there for just one night. The breakfast was excellent. Thank you

Room very comfy lovely breakfast and very kind staff

As said before such a lovely friendly hotel. Staff are great. A little old but clean and crisp bedding. Amazing breakfast. Would recommend.

Easy parking, non manned reception, mattresses uncomfortable, pillows lumpy, road noise never ending. Needs secondary glazing and blackout curtains. Good heating and massive tv.

The room size was good. The staff came and helped. However there was no heating on in the building anywhere. We found two small oil filled radiators and in speaking with some guests the following morning, the heating was not going to come on until 1 November.

Room was on the smaller side but had everything needed. Bathroom was huge with a bath which was nice but no way to control the room temperature which was on the cold side especially at night in October. It seems towel rail and heating were connected but was off. Staff didn’t seem to know how to deal with this issue. Hot water bottle needed if visiting this time of year.

The hotel is currently not staffed at all except for breakfast. There is no one available to check you in and no restaurant or bar. Nowhere on Expedia does it say this. I had to call to get someone to let me in the hotel, then another guest had taken my room key in an envelope by mistake (all self service) so someone had to drive down and work out what had happened. Very inconvenient. Parking also limited. Breakfast was good though.

Attentive staff Great breakfast

The rooms was okay, albeit a bit tired. Breakfast was disappointing as no hot food available. Should have been offered a small refund as a gesture.

We only stayed one night. The staff / team were excellent and very friendly.The bed was very comfortable and we slept well. The only gripe was there were no bath towels on our arrival just after 4pm. We eventually received them just after 9pm in the evening. Apart from that, everything else was fine.

Nice room with 4poster bed but no full length mirror, only 2 coat hangers and a mixture of old and new furniture. Bathroom rather tired with wobbly toilet seat, dirty toilet brush and sink that took ages for water to drain away. Breakfast included but not much choice. Expected more from a 4* hotel. Restaurant and bar not open in the evening despite website advertising it which was one one the reasons for booking this hotel in the first place. Hotel not staffed after 6pm and door access not easy with key pad.

Very reasonable price. Breakfast is good.

Very convenient for where we needed to go. Easily ask accessible room up one flight of stairs. Good sized room and bathroom. Decor was all a bit tired. Needs a proper refurbishment not just a paint job over old wallpaper and paintwork. Mould around the bath sealant was poor for a ‘deluxe room’. Breakfast was good, once we’d got the waitress’s attention. Coffee was very weak. Over all ‘ok’

Hotel was unmanned when we arrived so had to self check in. No staff on site. Room very basic and the most creaky bed I’ve ever stayed in. Bathroom was large but again very basic, toilet brush had faeces and toilet paper on. Dirt and other guests rubbish in room

We have really enjoyed our stay. Staff was friendly and helpful. Room was clean and breakfast was really good.

Friendly staff, great breakfast and free parking! X

Room was adequate but dated. Car park cannot fit in the number of guests catered for. Breakfast was disappointing. Very small cereal bowls like a childs size!. Cooked breakfast consisted of one rasher of bacon, one sausage, one hash brown, half a tomato, a mushroom small quantity of egg and one piece of toast with a pat of butter. It was well cooked for what your got. Coffee or tea brought to table (other drinks could be purchased for £2.80 each). Fruit juice freely available and nice.. No offer of top up or any toast and marmalade.Next morning had poached eggs on toast very very small egg! Poor value for money for what we paid having had much better breakfasts at other establishments on our trip.

The room was clean and tidy, the staff very friendly and helpful. It would be helpful if plates were left in the function room along with the cutlery so you can eat in your room if needed.

Great place to stay - ideal location for us