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Very small room with only access to the bed on one side, no kettle for the first day and only one cup for a double room!

Very small room with only access to the bed on one side. No kettle for the first day & only one cup for a double room!

The room was a mess. There was rubbish left from the last person in there. Black mould in the bath room. Scratches all up the walls and floor. Don’t think the front desk said a word to me just handed me the room key. The room was boiling hot but if you opened the window all you could smell was weed. A cheap room but some standards should be met

No fans or AC Tiny, dirty room Tiny tv Loud area Very uncomfortable mattress - spring but no support at all, might as well be a piece of paper Only positive thing was the location.

Room is serviceable and did the job. No air conditioning which made it very hot. Shower was in poor repair. The room did the job and can’t complain considering the price

Average hotel. No air conditioning in room. Room was small and not the freshest room but it was cheap for London and done what I needed it for 2 night sleep. Wasn’t much sleep because of the heat but it wasn’t the worse. I probably wouldn’t visit again especially in hot weather without air conditioning in the room.

Not sure where to start here, the property itself is discussing, smells damp and mouldy needs a complete refurbishment, the double room was so small that the bed was pushed up against the wall, there's was no working TV in the room, or the room that they tried to switch us to, the bathroom was absolutely horrible, the sink kept filling up until it emptied out into the over flow and that was barley turning on the tap, and the air expelled vent looked like it hadn't been cleaned in forever, dust and paper over the bathroom floor, like i said it's the most disgusting hotel we have ever had the displeasure of staying at. My advice stay well clear of "Hotel Lilly".

Great location for our trip to Wimbledon. Rooms were clean and basic . Lots of noise from other guests at night TV was broken and shower taped together with sellotape

Broken shower and the only two sockets in the whole room developed a fault from 11:30 to about 7.30 until it was fixed. No tele ,no tea, no charge phone! Terrible really. Surely your staff should note all the problems in the room and fix them! I have a picture of a dangerous loose wall light. And where is the electric fan placed in the cupboard like even most budget hotels do. They are cheap to buy! Never again! Ive stayed here many times before but this time i had to make do with a broken shower support!

I can’t believe it’s allowed to operate

Great location, easy check in but awful condition. The room was tired and in a poor state. The bathroom was really bad, left you feeling dirtier than when you went in!

Nothing like the photos online. Broken doors. Dirty cups, Mouldy shower curtain. Cramped rooms. Cpuld feel wvery spring on the pull put bed.Lobbys smelt. If it wasnt that we arrived so late at night we would of changed hotels!!

Stay away. Filthy/dirty Look at other reviews

Great location and staff was helpful. Rooms are what you pay for. I would definitely stay again. Cheap and cheerful.

If you're looking for a hotel that makes you appreciate literally every other place you've ever stayed, congratulations! ...you've found it. The bathroom looked like it had been losing a fight against mould for years. The sealant was black, the corners were stained, and the whole room had a "we'll never fix this" vibe. The door frame was falling apart, the flooring by the bathroom looked like it had survived a small flood, and maintenance clearly checked out a long time ago. The highlight of my stay? If I show these photos to my mother, she'll suddenly be proud of the state of my house. The room quality is about on par with the hotel's welcome card, which proudly says "Hotel is not responsbile for valuables left in room." If they put the same amount of care into maintaining the rooms as they did into proofreading, everything suddenly makes sense. The only thing this hotel managed to exceed was my expectation of how much a room can deteriorate before someone decides to renovate it. Would not stay again unless the alternative was sleeping at the bus stop outside.

Worst hotel ever. Vile mattresses, unclean room, blocked toilet. Genuinly it was absolutely vile and I’m just so suprised it’s able to be open

Stuff was not welcome, unprofessional the housekeeping system was not very good because there was no teapot in the room, but there were some cups with no teapot, for the next day they didn’t put any tea and sugar or coffee.

Staff were very helpful, but the rooms need a lot of TLC and cleaning properly

Very dirty room. Questionable stains on bedding and furniture.

Don't try this hotel for even one minutes even no cleaning no staff managment even they don't know how to talk