Kimpton FITZROY LONDON by IHG, an IHG Hotel

it was perfect

매우 만족해요. 내부도 너무 고풍스럽고 방도 너무 고급스럽고 좋습니다.

호텔 위치는 교통이 편리함. 6일 체류기간 내 조식 뷔페 메뉴에 변화가 없어 마지막에는 식사가 질림

I have pleased to be here. All the staff members are similar to family. If I will come to England, I will stay at this hotel. Thanks for all the staff members.

Dear Management, I am writing to express my concerns regarding my recent stay in Room 5** at your hotel from December 28, 2023, to January 2, 2024. We chose your establishment primarily for its reputation for cleanliness and particularly for the high standards of linen maintenance. However, during our 5-night stay, it appeared that the bedding in our room was never changed. We noticed the same marks on the bed linen from our first night persisting until our departure, which suggests that the linens might have been merely tidied up rather than changed. Is it the policy of your hotel not to change the bed linen during a 5-night stay? My wife is particularly sensitive to bedding cleanliness, and this aspect is crucial for us when selecting a hotel. Unfortunately, we were quite disappointed with the management of linen during our stay. I look forward to your response on this matter. Sincerely, JJ . PS I have previously made an inquiry through your official website, but have yet to receive a response. Therefore, I seek your understanding as I contact you through this alternative method. I await your reply.

모든 것이 좋았습니다. 위치, 분위기, 조식 완벽에 가까웠습니다. 그런데 house keeper는 조금 아쉽습니다. 선물 포장용으로 따로 모아둔 종이가방들을 버렸습니다.

사소한 모든 것에 공을 들인 호텔입니다. 서비스가 만족스럽습니다. 러셀 스퀘어역 바로 옆이어서 어디든 이동하기도 좋고, 15분 거리에 소호 코벤트 가든 영국 박물관 등이 있어 걸어갈 수도 있습니다.

Very clean

Superb hotel with wonderful staff and beautiful architecture, rooms are spacious with lovley appliances. The Fitz bar has tge most gorgeous cocktails, also ate twice in the brasserie and both times were delightful, especially the sunday roast. Highly recommend and will return for sure.

Terrible comfort and service Cold room with no control to keep warm Concierge was nice downstairs for needs. Reception over the phone is terrible.

Amazing hotel with an incredible cocktail bar.

Beautiful hotel, lobby, happy hour, friendly staff

Beautiful hotel with modern amenities. Ideal location. Helpful staff.

This property exceeded my expectations. The location is central to many historic sites, and the amenities were easily accessible. The customer service was top of the line.

安心して泊まれるホテル。部屋は、大きくないが清潔でアメニティも良い。

wonderful location, staff agreeable. Our room didn't have a real functional desk.

Extremely friendly and helpful staff members in all areas of the hotel. The bellmen were fantastic.

We had a tiny room on the first with heavy traffic noise

The Kimpton Fitzroy Hotel is absolutely stunning. A beautiful heritage property designed by the architect who has a connection with the Titanic. The hotel has everything you could ask for from a 5 star establishment. You can even request a complimentary red light mask, and Theragun massage device. We loved our stay here and will definitely be back.

I’ve stayed at this hotel several times and this was the only time I have been disappointed, and boy was I disappointed. Our room on the 8th floor was tiny, dark, and hot. There were only two super small windows with inaccessible blinds placed so far up on the walls they couldn’t be changed. The bed seemed to be broken and it felt like sleeping on the top edge of a hole that was threatening to suck you in all night. The temperature was not adjustable, so it was far too warm. The shower pressure was so weak that it was ridiculous. All in all this stay was nothing like those I’ve enjoyed in the past. I really don’t know if I will ever stay here again.