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Mercure Dartford Brands Hatch Hotel & Spa
호텔
7.6
/10
좋음
896개 리뷰
숙박에 대한 투숙객 평가
Amanda
10.0
/ 10
This was very handy for Brands Hatch circuit
Julie
10.0
/ 10
Just had a lovely stay. Our room was clean, tastefully decorated and had everything we wanted. We had a great view of Brands Hatch and could even see a bit of the track. Easy parking and a short walk to the track. Breakfast was tasty with a great selection of fruit, cereals, croissants and cooked breakfast. We ate in the restaurant and bar. All our meals were delicious. I can especially recommend the ChitTikka Masala with naan bread and popadom. The staff were very polite accommodating. We mentioned to one guy in the restaurant that our room was a little cold and when we returned he’d arranged for a heater and it was switched on!
Amanda
10.0
/ 10
We stayed at this hotel near Brands Hatch race circuit and found it to be excellent value, especially during the off-peak period, away from major race weekends. Although we didn't use the leisure facilities, we did have a meal at the bar, which was quite lively but a bit too noisy to have a comfortable conversation. The service was slow, so we decided to try the other bar, only to find out after waiting that it was closed, without any clear signage. The staff seemed a bit stretched during our stay.
There’s ample parking, but we had to park at the far end, which was dimly lit and had large puddles to navigate, so some care was needed. Despite these minor inconveniences, the rooms were very comfortable, with a nice interior that ensured a great night's stay. Overall, we received good service for the price we paid, and we would consider staying here again in similar circumstances.
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Brands Hatch, Sevenoaks District, West Kingsdown, Kent, England, DA3 8PE
주요 시설
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수영장
24시간 프런트 데스크 운영
주차
WiFi
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Brands Hatch, Sevenoaks District, West Kingsdown, Kent, England, DA3 8PE
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Mercure Dartford Brands Hatch Hotel & Spa 소개
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24시간 프런트 데스크는 체크인부터 체크아웃까지 또는 필요한 도움을 드리기 위해 항상 대기하고 있습니다. 더 필요한 것이 있으면 주저하지 말고 프런트 데스크에 문의하십시오. 고객님의 편의를 위해 항상 최선을 다하고 있습니다.
숙소의 공용 공간에서 Wi-Fi를 이용하여 가족 및 친구와 연락을 유지할 수 있습니다.
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Mercure Dartford Brands Hatch Hotel & Spa 모든 시설
기타
공공 시설
- 주차
- 공용 구역 WiFi
호텔 서비스
- 익스프레스 체크아웃
- 24시간 리셉션 운영
일반
- 수영장
Mercure Dartford Brands Hatch Hotel & Spa 숙박 정책 및 일반 정보
체크인/체크아웃 시간
체크인:
부터 14:00
체크아웃:
이전 12:00
호텔 정책은 아직 제공되지 않습니다.
일반 정보
인기 시설 | 수영장, 24시간 프런트 데스크 운영, 주차, WiFi |
체크인/체크아웃 시간 | 부터 14:00 - 이전 12:00 |
Mercure Dartford Brands Hatch Hotel & Spa의 층수 | 3 |
Mercure Dartford Brands Hatch Hotel & Spa의 다른 시설 | 공용 구역 WiFi, 익스프레스 체크아웃, 24시간 리셉션 운영 |
Mercure Dartford Brands Hatch Hotel & Spa 에서 자주 묻는 질문
Mercure Dartford Brands Hatch Hotel & Spa에서 어떤 시설을 이용할 수 있나요?
Mercure Dartford Brands Hatch Hotel & Spa에는 수영장, 24시간 프런트 데스크 운영, 주차, WiFi 같은 최고의 시설이 있습니다.(일부는 추가 비용이 발생할 수 있습니다)
Mercure Dartford Brands Hatch Hotel & Spa의 일반적인 체크인 & 체크아웃 시간은 어떻게 되나요?
Mercure Dartford Brands Hatch Hotel & Spa의 표준 체크인 시간은 부터 14:00부터입니다. 가장 늦은 체크아웃 시간은 이전 12:00입니다
다른 투숙객의 더 많은 후기Mercure Dartford Brands Hatch Hotel & Spa
7.6
좋음
896개 리뷰에서
청결
8.0
편안함
8.0
위치
8.8
서비스
7.8
정렬 기준
가장 관련성 높은
선호 사항
기본
여행자 리뷰 Mercure Dartford Brands Hatch Hotel & Spa
페이지당 리뷰 수
20
40
상위 리뷰
Clinton
출장
6.0
/10
13주 전에 리뷰함
Hotels.com verified review
The first shock was to pay an extra £30 upon arrival for 2 days car parking, I could of picked a different hotel with free car park.
My room was above the delivery access, woke up by a reversing van and constant noise of a delivery van.
The sauna door looked like it has not been cleaned in years, it may be given a quick wipe but the stains are years old, good temperature but lacked TLC.
Nice spacious pool.
Food rather expensive, but i think that is just normal for the area.
would i stay again ? No
자세히 읽기
Verified traveler
출장
6.0
/10
15주 전에 리뷰함
Hotels.com verified review
The staff were very friendly. The gym facilities were great. The room itself was mostly clean, some area of improvement. What really let it down for me was the food. Unfortunately the food served within the Racing bar was below standard, overpriced and not fresh, i also felt this was the case with breakfast as well. I do know there is also a restaurant which was not open, i can only speak for the Racing Bar food
자세히 읽기
Verified traveler
6.0
/10
17주 전에 리뷰함
Hotels.com verified review
Slightly disappointed for a premier room there was no towel rail in the bathroom, nor hook on the door to put your wet towel! Also the room looked out onto a brick wall, there was no central light in the bedroom which made the room very dark. Breakfast was lovely as were the staff.
stephen
친구 및 가족
2.0
/10
17주 전에 리뷰함
Hotels.com verified review
Really disappointing. To start with the rooms were COLD, during our stay this extended to having no hot water in the room. We had to use a portable heater throughout the entire stay to keep the room warm enough for our daughter.
The room itself appeared clean enough but soon enough a previous customers earplug fell out of the bed. During the 2 night stay our room was cleaned but dirty glasses left in the room and dirty mugs left on the floor outside our room.
The breakfast was fine but the restaurant woefully understaffed, at both breakfast and dinner there were no clean tables dispite the restaurant not looking busy, essentially not enough staff to manage after the rush.
The whole trip stank of cost cutting, highlighted by stained carpets, understaffing and inadequate heating/hot water.
자세히 읽기
David
출장
4.0
/10
19주 전에 리뷰함
Hotels.com verified review
I had room number 298 at the end of the corridor which is almost like the corridor that time forgot there was no heating. The windows were draughty no extractor fan in the toilet so it was like being in a sauna and the underfloor heating didn’t work so we had a cold floor in the bathroom first thing in the morning and messy at night was like ice.
자세히 읽기
Eithan
10.0
/10
19주 전에 리뷰함
Expedia Group verified review
The spa and pool were great
Abike
친구 및 가족
8.0
/10
20주 전에 리뷰함
Hotels.com verified review
Generally good reception staff are professional and friendly
Amanda
출장
10.0
/10
21주 전에 리뷰함
Expedia Group verified review
This was very handy for Brands Hatch circuit
Kevin
여가
8.0
/10
22주 전에 리뷰함
Expedia Group verified review
Helpful staff and clean
Ruzi
친구 및 가족
4.0
/10
24주 전에 리뷰함
Hotels.com verified review
Room was small for a family and not up to 4 star standard but more of a 3 star. Not enough toiletries or tea coffee provided in the room.
The reception manager was not very welcoming or helpful.
Only thing made it call it 4 star it could be due to swimming pool and spa.
The room was very uncomfortable due to the fan heating, it was very suffocating.
자세히 읽기
Julie
10.0
/10
25주 전에 리뷰함
Hotels.com verified review
Just had a lovely stay. Our room was clean, tastefully decorated and had everything we wanted. We had a great view of Brands Hatch and could even see a bit of the track. Easy parking and a short walk to the track. Breakfast was tasty with a great selection of fruit, cereals, croissants and cooked breakfast. We ate in the restaurant and bar. All our meals were delicious. I can especially recommend the ChitTikka Masala with naan bread and popadom. The staff were very polite accommodating. We mentioned to one guy in the restaurant that our room was a little cold and when we returned he’d arranged for a heater and it was switched on!
자세히 읽기
Amanda
출장 파트너와 함께
10.0
/10
27주 전에 리뷰함
Expedia Group verified review
We stayed at this hotel near Brands Hatch race circuit and found it to be excellent value, especially during the off-peak period, away from major race weekends. Although we didn't use the leisure facilities, we did have a meal at the bar, which was quite lively but a bit too noisy to have a comfortable conversation. The service was slow, so we decided to try the other bar, only to find out after waiting that it was closed, without any clear signage. The staff seemed a bit stretched during our stay.
There’s ample parking, but we had to park at the far end, which was dimly lit and had large puddles to navigate, so some care was needed. Despite these minor inconveniences, the rooms were very comfortable, with a nice interior that ensured a great night's stay. Overall, we received good service for the price we paid, and we would consider staying here again in similar circumstances.
자세히 읽기
Erin
비즈니스 및 여가 가족 휴가
4.0
/10
27주 전에 리뷰함
Expedia Group verified review
I wouldn’t stay here again, despite how often I need to be at Brands Hatch for the weekend.
It’s so dated, the rooms are dusty, food and drinks left in the corridors for days from room service, the food in the restaurant was good but took over an hour to arrive..
the beds are SO uncomfortable!!
the staff do try and are all nice but a lot of what they say doesn’t make sense or then the next member of staff does it anyway.
It was just such an irritating place to stay.
자세히 읽기
James
6.0
/10
28주 전에 리뷰함
Hotels.com verified review
On arrival I was told i hadn't paid and was asked for a card payment. Wven though i booked this some time ago, i knew it had been paid for. I couldn't find an email receipt but was able to go to tge Hotels.com App and prove payment as a receipt was there. No apology from receptionist. We ate in the restaurant. They were out of most wines and only the most exepbsive ones were available. Service was very slow. They were completely understaffed in the restauarnt and behind the bar.
자세히 읽기
Ross
8.0
/10
28주 전에 리뷰함
Expedia Group verified review
Great place for work
tanesha
6.0
/10
29주 전에 리뷰함
Hotels.com verified review
Was okay, was able to check in early but pool was out of use then when it was in use it was filled with noisy children having a lesson, not my ideal relaxing spa break intended
No food served 9:30-10:00 and boasted room service however no one answered the call both days when trying to order
Simon
출장
2.0
/10
31주 전에 리뷰함
Hotels.com verified review
Paid for x3 privileged rooms but only 2 were available so 1 of them was a standard room. No refund on the price difference. Poor attitude of staff at the hotel.
Verified traveler
출장
6.0
/10
33주 전에 리뷰함
Hotels.com verified review
Staff were friendly and helpful, easy check in. Room was a good size and clean but the bed was really uncomfortable - could feel the springs coming through. Just baffles me how these places charge £100 a night for 1 person and the beds are in such bad condition. Needless to say I did not wake up rested. Breakfast was fine, not very hot, as it's a buffet.
자세히 읽기
Zoe
출장
8.0
/10
33주 전에 리뷰함
Hotels.com verified review
Excellent check in. Lovely room but it was cold heating didn’t work. No sign on the lounge bar to say it was closed and to use the other bar so people were standing there waiting for a while.
Verified traveler
친구 및 가족
6.0
/10
35주 전에 리뷰함
Hotels.com verified review
The room was not as described, we had two beds rather than one bed and a sofa. Furthermore when advising the hotel that the room does not lock from the inside which is concerning for a ground floor room they are unable to fix the door or provide and alternative. Restaurant is overpriced, service was disappointing and location is noisy.
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페이지당 리뷰 수
20
40
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