Moxy London Excel

Basically, I can tell a good hotel but attitude of some staff was not proper. Honestly I was feeling racism at some moment with one African English Woman. But rest staff was very gentle and kind.

It's quite nice hotel!

The twin room and bathroom were small but to be expected. There is no closet but there is a place to hang clothes. Don’t forget your washcloth like I did.

The staff are extremely helpful. First day I arrived early morning, 7:30 am and my room was supposed to be ready for 3:00 pm. one of the crew took special care of me and she made arrangements for my room to be ready by 10:00 am. she did an amazing job. The hotel lacks a proper restaurant and some minor maintenance issues. I had fish and chips one night and it was frozen boxed fish that you can purchase as any grocery store. The shower drain was plugged, they had to come and fix, the shower head was not working as it is supposed to be. The molding on the walls, it was swelled up from the moisture. Minor maintenance issues were clear at the property. Will I stay there again, may be, but definitely not at the prices that I paid. it was overpriced for what it was.

Good place to stay for business trip in London.

the rooms were very clean and the airconditioning was excellent for the hot days. we had a great time at the hotel and the staff was very helpful.

Lovely hotel

Modern and clean. Great location for what was needed.

Would recommend this hotel

Great stay, excellent location for the O2

Could tell if Air conditioning/heating was working

I choose this hotel as it was in close proximity to Excel. This was a special treat for my daughter's birthday & although the Hampton by Hilton next door was less than half & included breakfast to the Moxy i wanted to spend more as thought it must be better & looked great for youngsters. The room was extremely hot & we were unable to change the temperature control as this is controlled by the hotel. There is a sign saying if it's too hot in the room open the window which was a tiny opening. For the price i woukd expect a wardrobe, a safe, a telephone for room service as well as a clean bathroom. The bottom of the shower was very dirty & extremely small as well as the bedroom which had 2 small single beds. We stayed at the Hampton next door the next night & got two double beds, a much bigger room & superb bathroom, all the amenities you would expect in your room & this also included a very nice breakfast. Bearing in mind the Moxy cost almost double I can assure you I will not be staying in a Moxy again.

Large comfortable room, helpful staff, very pleasant experience

The hotel was nice, but the bed was a bit too small.

Very good loved the whole experience

Came for MCM comic con - it was well placed at just a 10 minute walk from the back exit of the excel centre. The rooms were comfortable, clean, and had the most delicious air con which was needed during a heatwave! There was a 24hr bar which meant that you could pop down and grab a cold drink/snack if you needed to as well. Would definitely rebook!

The breakfast was fabulous with multiple varieties for food and drinks with fresh bakeries and strong coffee. The staff were very smily and cheerful. The room was clean organized with multiple facilities. I really enjoyed my stay there and I would think of booking again in this hotel when I come again to London.

breakfast was OK but scrambled eggs were of a much lower quality compared to other moxy I've stayed. Rooms a lot smaller than normal but I guess that's London...

Bar area is the weakest area in this hotel. Bit of a shambles to be honest with unknowa

Great hotel. Quiet and comfortable. Only downside is that there's no shops or restaurants in the area