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Lovely place not much bannister for disabled people

Parking great. Staff very friendly especially at breakfast -Tracy 😊 Room with balcony lovely view. Bed very comfy unless you find yourself in the middle where springs could definitely be felt. Shower powerful, hand basin tiny but I guess only size that would fit in such a small space. Public areas very clean and beautifully decorated.

A nice quiet hotel with plenty of free parking. Good food and beer and good quality breakfast. Staff were all very friendly and efficient. Room was clean but some of the paintwork needs refreshing. Lovely view over the fells to the rear.

Very dog friendly. Wi Fi OK - except you have to sing in.

Staff were fantastic, service was excellent, food was very good in an excellent location

Well situated in village. Friendly staff. Room clean and fair size. Enjoyable stay.

Lovely stay

right from our arrival the staff were superb. My wife had recently been in hospital and we were not sure how she would be. We need not have worried, the staff, ALL staff could not have done more to look after her. Anything we required was seen to and our room was cleaned when it suited us, to fit in with rest periods that my wife needed.I have traveled worldwide but have never had service and care reaching such heights!! Absolutely wonderfull!!

Room very hot and you could feel the springs in the bed. The Bathroom was decorated beautifully but the shower was only a hand held over the bath tap connection type with no hook to stand it on so you had to hold it and no shower curtain so water ended up everywhere. My husband is tall 6ft 4 and was too tall for the shower, and had to bend down to miss the ceiling. Limited room to place clothing so the floor ended up being our wardrobe. The room was not generous in size so we were jumping clothes piles. Breakfast was ok but croissants very dry. People very friendly.

Smashing

Amazing location, beautiful scenery, nice food (although they forgot an item on a Sunday roast). All staff friendly & helpful. Room was spotless and clean and very comfortable.

Lovely location. Very friendly and welcoming. Lovely food and drink. Most accommodating staff.

Enjoyed my stay. Lovely room and great facilities. Staff helpful and friendly

Not having a shower is literally the only negative I can give on this hotel (Room 11) There is a handheld shower head but after a days walking a proper stand up shower is essential (to us). Other than this I have nothing by praise for the place. Good food, good rooms, fantastic staff. Thank You!!

Attic room verging on unsafe on stairs. Staff lovely and accomodating but limited information given at all times. No milk in room. Signs saying if you want extra milk ask( not on those stairs).Noisy at night as work being done on the kitchen and lighting bright until 2.30 am.Bedding stain but unsure if via wash process. Breakfast ok .

Lovely room at front of hotel included a balcony with seating to enjoy the view of the high street and front of hotel. Good location for Ullswater in centre of Pooley Bridge. Onsite restaurant had good varied menu and full breakfast options were delicious. Comfortable bed and onsite parking. Staff friendly and very helpful.

The staff at this hotel are absolutely excellent. Room facilities great, but the room was on the first floor and I had asked for accessible room as my husband has severe mobility issues. In effect when he left the room it was a struggle for him to go back during the day until he absolutely had to.

Very good only there one night, not long enough

The whole place is spotless and great location, the price was fantastic for a family and the room had nearly eveything you could need ( no milk for a cuppa). Only snag was it was red hot and the staff didn't know how to turn off the bathroom heater which was in full whack and too hot to touch, the window in there is a low level skylight accessible from the bath by a child so not safe to remain open as advised by the lady on the phone, so myself and my children were up and unsettled all night so we left shattered and unrested, breakfast was also good.

This was our 4th visit to Pooley Bridge. It has parking and free WiFi. The menu is varied and well priced. The staff are friendly and helpful. The rooms are pretty, functional and the beds are comfortable. The towels are huge and fluffy.