라마다 바이 윈덤 첼튼엄

Clean, warm room, large comfortable bed. Free parking and great price.

The carpets in the room was stained. The mattress protector was stained. Worse than that the shower would not run hot. Someone came and said to run the basin tap for 30 seconds then the shower would run hot. This worked but the shower couldn't be adjusted to a comfortable temperature, either freezing cold or scalding hot. Requested a room change was told the "hotel was full" So packed up and moved to the Travelodge up the road

Staff was nice , room was a bit scuffed with water marks on the walls but no mold or damp ( like someone tossed a bottle of water to the wall and stained the paint ) , some of the furniture was well used. Bed was clean , had coffee tea sugar and kettle, television and a fridge. Toilet was clean bed was clean. Okay for a night stay.

Work needed . Kitchen and restaurant out of use due to refurbishment. A 50% dismount offered at establishment other side of town . Room in need of refurbishment. Dirty bed sheets

No dining. Awful service & very rude staff. Cold cooked breakfast. Non compliant bathrooms electrically. Bar awful flat tinned Guinness & wine tastes like vinegar

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The rooms were in poor condition, stains on the walls, no USB ports to charge your phones and actually keys to the rooms, it definitely needs updating

Great stay,friendly staff, clean and comfortable room . Only let down breakfast was luke warm.

The curb appeal isn’t great as you pull into the car park but once you walk through the doors, the hotel is pleasant. Check in was easy and the room was spacious and clean, though again a little bit dated. The bathroom had a very loud extractor/buzz that continued through the night even with all lights off. It was quietened by keeping the bathroom door closed but still noticeable. I showered at 6.15am and had warm water, but when my husband got in the shower around 6.30-6.35 there was no hot water in the shower or the sink. Not great!!! We didn’t eat at the hotel so unable to offer a review of the food and drink. Check out was also very simple.

They can provide better accommodation for the value we’re paying

We had a beautiful one night stay at this hotel. Check-in was easy. Staff were lovely. Our room was upgraded for free which was amazing. Room was clean. Breakfast buffet was ok.

First impressions upon arriving poor. Untidy externally, slates missing from roofs. Reception not manned. Lift not working. Air conditioning not working. Room itself ok BUT, no hot water in the morning at 5.50am in basin or shower. First time EVER. I have stayed in a hotel with no hot water. Would I stay again; no.

No room ready when we arrived around 7 pm (no second pair of the towels). Smelly bathroom, very dirty pair of the chairs. Curtains dirty. If the room would be cleaned properly it would be nice experience. Very poor hygiene cleaning standards, however coming in across of the UK. I would not recommend this hotel at all

The property and the car park area do not look good. However the staff are friendly. The food excellent. The bar area relaxed. It’s a good hotel to stay in

Great food, excellent service.

Wouldn’t stay again, only good thing was location

Location and access is excellent. The staff, as ever, were superb and attentive to our needs. Bedroom was sparklingly clean and the bed very comfortable. However, room was very hot and air-conditioning not working (showing Error 004) and the stand-alone heater/fan rather flimsy and very noisy. Also the bathroom was looking a bit tired. But our needs were met and we would stay there again if in the area.

The hotel in our minds was very tired particularly the restaurant. Outside was very poor. Whilst the staff were most welcoming the property was not. Not easy to find as confusion with the name Ramada or Regent ?

Very tired hotel much in need of upgrade in the public areas, staff were helpful and friendly.

Needs refurbishment…..hot meals should be served on hot plates not cold ones.