St Michael's Resort

Lovely stay - super relaxing and delicious food. Comfy bed and great customer service. The health club spa was great too if a little crowded.

We recently stayed at St. Michael’s Hotel Resort, and while the exterior and surroundings are undeniably beautiful, the experience inside left a lot to be desired—especially considering the high prices charged. The food, particularly breakfast, was poor in both quality and presentation. For what they’re charging, it’s simply unacceptable. The accommodation itself was tired and clearly in need of some serious TLC—worn furnishings, dated décor, and a general lack of upkeep that doesn’t reflect a premium resort. Most disappointing, however, was the attitude of the staff. With the exception of Caitlin and Anderson, who were professional, helpful, polite and lovely, one other chap in the bar also but the rest were disinterested at best and outright rude at worst. There was no sense of care or customer service, which is shocking for a hotel of this supposed standard. We stay in hotels regularly and are rarely compelled to write reviews, but this experience was well below par. I would not return and certainly wouldn’t recommend it to others. It’s such a shame. We drove five hours and paid £555 for what we hoped would be a beautiful Bank Holiday and anniversary weekend away. At that price, the basics should be a given—not something we have to repeatedly ask for. When you’re paying extra for breakfast, you shouldn’t have to chase staff for the most basic things, over and over again. We expected a level of service and attention to match the cost. Big time gutted.

What a beautiful spot! we had a sea view in a lovely room, couldn’t fault it. Meal in the restaurant was really good although one of our party had to wait a while for a desert. Breakfast was excellent, let down a little by one of our party being forgotten, had to find a staff member to rectify the issue - wasn’t because of workload as we witnessed three of the same breakfasts delivered before us. Overall a very lovely stay though, our two hour Visit to the pool, steam rooms etc. was excellent as well… we will be back!!!

Lovely night away, beautiful hotel with great facilities.

Great staff & location

Nice and peaceful with comfy beds. Staff were lovely too. :-)

This was my second time staying here. sadly my experience at breakfast on the first day was not very good and the staff did their best to ignore my wife and I. Despite being booked in and taken to a table by the manager on duty we then sat for 30 mins with no sign of anyone coming over and asking if we wanted to order anything. Eventually we had to go up to the desk and ask for some service, only to then have the very same manager who signed us in and escort us to a table ask if we had just walked in and seated ourselves. Sadly this was not the only time the team in the bar / breakfast area did not do very well. On the Sunday we waited the best part of 40 mins on the area around the bar/cafe waiting for someone to take our order, we simply just left this time. On a positive the staff working in Nourish on Saturday night were good and an example of how things should be at an establishment like St Michael. Sadly i doubt we would return.

Initial impressions of the hotel are great. The staff are all very friendly and welcoming. A few negatives are that the floor in my room was dirty - could feel grit and dirt on my feet throughout, the breakfast was a little cold, and bathroom was a little grubby around the skirting boards (room 32). Breakfast dish was eggs Benedict - the muffin did not taste toasted at all and whole dish was a too cold. I would recommend staying here as all-in-all it was a good overnight stay.

We felt the room was basic and the bathroom was in a poor state for a hotel of this standing. Communal areas are stunning. Staff are slow at everything, bar took ages to even be acknowledged let alone served, breakfast had to find someone to take our order after 20 minutes, housekeeping, asked for an iron and board and had to call another twice before it arrived. Breakfast was just passable, my egg was slimy and bacon was hard and grey, not worthy of a full english picture to send your friends. Water and milk in the rooms but no fridge so both were warm. Spa is a plus, great facilities. This is my 3rd time here and unfortunately my last

It was very relaxing and refreshing stay

Very enjoyable stay at St Michael’s resort. Clean room, friendly and efficient staff.

Really welcoming, the staff were fantastic, evening meal & breakfast was excellent, the facilities, pool sauna were great, the only little moan is our room was quite close to the kitchen so we had a little noise early morning, but we would definitely stay again.

Stayed for one night, ate dinner ( was good) at the restaurant and had breakfast, (which was really good) included use the hydrothermal pool. bed comfortable but pillows awful, ( lumpy and very hard) which really let down the experience.

Location

The room was ok, didn’t like the window in to the bathroom. Some staff were abrupt one word conversation- Tea! when bringing drinks to our table. Availability of cooked breakfast very limited if you can’t eat egg and don’t like smoked bacon you’re left with sausage tomato beans and hash brown. No unsmoked bacon, or mushrooms. Cooked breakfast was brought to the tables while we were still eating our cereal-quite pushy. Evening meals very expensive and a glass of wine £12! We chose to eat out every time. No view at all, which was disappointing.

Great facilities and decide downstairs but bedrooms/bathrooms a bit for the price of stay. Noisy neighbouring room partly due to being in a family room with interconnecting doors. Would be good to mention this when booking or provide a different room if family room not needed

Excellent hotel in Falmouth with great gym and pool - friendly staff and good breakfast . Located near beach and also a short walk into Falmouth Town

From check in to check out could not fault the Hotel or staff ! Excellent location and easy to access . Comfortable and all you need for a relaxed and stress free break . Lovely staff and service , luxury products and all locally sourced . Throughly enjoyed first visit - will definitely return !

The room itself was clean and comfortable but the room next door had a dog that didn’t stop barking in the night and then a full blown domestic and then woken again at 4am to someone vomiting outside. The shower had a constant drip and the room directly above us had either a squeaky bed or flooring that also kept us awake.

False advertising. They have a lovely spa, but we were not able to use it unless we paid an extra £100! It's a complete con. We also had to wait 30 mins after ordering our breakfast, to then be given the wrong breakfast. Felt very shortchanged and will not be returning.