더 버틀러스 호텔

Disgusting. I had to buy bleach to clean the SHARED bathroom myself. Stunk of smoke with little air fresheners everywhere

Owner extremely welcoming & very helpful. Room perfect - v comfortable beds.

What a terrible hotel, we weren't expecting much for the price but this place is a dump. Our room was full of dust you could see it overhang the top of the wardrobe. The carpet was filthy, the bathroom was even worse. The bath had chipped enamel, the ceiling above the shower was vile and at the side of the toilet and at the back of the toilet seat was filthy. The dust on the picture frame and on the high picture rail in the bathroom must have been there years. The 2 good points in the room were the shower was hot with good water pressure and the bed was comfy. The room was stifling hot and when we asked about a fan they said they were all out, it's a very small hotel so we couldn't believe they didn't have enough to put 1 in each room. The dining area was just as bad as the bedroom, it had wallpapered ceiling which was hanging loose. The walls were dirty, the picture frame had a dust gathering hanging off the bottom corner and it looked like the woodchip wallpaper on the walls and woodwork hadn't been painted since the 1970's. The breakfast was reasonable and hot at least. If we were really desperate for somewhere to stay in Headingley we still wouldn't stay here again even if it was free. The notice on the back of the door in our room stated the bar closed at 11. We got back from the rugby match at 10 to ne informed by the happy chap on the bar (total misery) that he was closing it and we could have 1 drink. All it needs is flocked wallpaper and it'll be a 70's themed hotel.

Wow! This was a genuine shock. Location was good for Headingley which was why I booked it. That's as far as I can remain positive. I'm not sure which was more dangerous to health - the exposed electrical wiring on the wall or the stench of fungus and bacteria coming from every surface. The sheets were clean but they couldn't mask the smell of decay from the mattress underneath which I didn't dare to inspect. The threadbare carpet was filthy and I can only say I was relieved to find that the squishy thing I trod on upon entering the room was only a discarded cola bottle sweet. Not a classic welcome. I didn't dare to take my shoes off. The whole place stinks of damp and aged dirty carpets which they tried to disguise with an army of air fresheners- a futile battle. Everything was decayed and sad. There was only a shared bathroom between multiple rooms, which was in desperately poor condition with broken taps, a mouldy shower and the cheapest furniture. It's hard to imagine how run down, unhealthy and unsafe this place is so please check the photos.

The owner was fine and the bathroom very clean. The stairs to the top floor are steep and darkish. The room is a mess with stain5on the ceiling and walls.

Couldn't fault the staff for helpfulness. But the room we were in was falling apart, holes in the walls, window didn't stay shut, light didn't work and the switch was showing wiring. The whole place feels past it's best. Breakfast very nice.

I didn't have breakfast. However, whilst the room was tidy the pillows were like concrete blocks. Also the bathroom had damp and fungus because they dont have an extractor fan. The room also are in need of decoration. I paid £89 and i wouldnt say it was worth £30. Disappointed. Whilst the lady on reception was polite and courteous i wont be staying there again. I work in Leeds a few times a year so i will put this on my 'do not use' list of properties.

The hotel reception staff very good and polite The bedding was clean , That’s it Room filthy throughout dust and dirt all over unkempt and very very DATED the front and back of hotel dirty and full of potholes The telly was older than me , I’m truly sorry to be negative but wow , Never again ,

Friendly staff on check in everything as described and very homely comfy room

Perfect for my needs, hotel a little tired but dwoukdnt stop my booking again. Breakfast was superb and staff were super friendly and helpful.

Ok

I liked the check in till 11pm. Thought i was going to be late at 10pm

Full of mud in carpets, no hot water in the morning, broken tiles etc

The room was reasonably priced and was near to my son and sadly that was the only plus point. Although there was a small fridge and kettle the only socket was an extension lead that was suspended when appliances were plugged in. The bathroom ceiling over the bath was water damaged and gaffa taped up and the grout was stained, and as far as I was concerned should not have guests in until repaired.

Better suited for the homeless, English breakfast was good

Staff were very good . The building is old & tired

The rooms offered were not the rooms you advertised on your site that I thought I had booked. Basement rooms showing signs of damp and also smelling damp.

A very helpful, thoughtful & friendly lady helped us with our booking throughout, thank you !!

For the money it's good value. But the property rooms are old fashioned and need a refurb. Very helpful staff.

Lovely receptionist. Good location. Room and building was very tired. The lock on the bedroom door did not work well.