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Yes the room was clean. Staff were friendly. It was perfect

Excellent location

Don’t miss meeting Bongo, the pub kitty, while staying here! Welcoming staff and accommodations are at the price point. Would stay again.

We had a room on the top floor facing the street. The bed was comfortable. The room clean. But there is no double glazing and the street is a very lively pedestrian street with many pubs and restaurants. It was loud all night. The bathroom was also in need of renovation.

Great spot to hang out at or use as a base. There’s some stair climbing (2 flights), so may not be for everyone.

Location was convenient. Room over looked the front court yard. Many steps to get to room & narrow. Flies in the room, no a/c but staff very nice.

Such a cool place to stay with history tied to the Titanic. It was close to the port that our cruise left from. The pub below and the surrounding restaurants were all great as well! The staff was super friendly and welcoming.

Leave your big bags at the lobby as the steps are narrow and steep.

The stairs are steep so be careful if carrying heavy luggage, staff offered to help.

Great location, friendly staff. Good nearby restaurants. No lift for luggage, but we were able to store our bags on the ground floor .

The staff were very helpful and knowledgeable. They worked with other businesses in the vicinity to provide food delivered to the bar. We did not expect the stairs.

This is a quaint and charming set of rooms about the Grapes pub. It is not for the faint of heart or the weak of knees. One must climb two steep sets of stairs so make sure your luggage is is light. The check in is at the bar by the owner who is a really nice guy. He gives instruction on how to enter and return with the key and his assistant showed us the room. He did offer to help carry our luggage up the stairs. The shower was a bit iffy. There is a red switch on the wall to turn it on but I was hesitant to do so for fear of setting off a fire alarm. I would recommend putting a note about it for explanation. The bed is very comfy and there are a few eateries and other pubs on the block. Drop the key in the box on the way out and off you go! Great place. I'd go back again without a doubt.

all good nice street plenty of amenities

A unique stay that I booked for the adventure of it. Sure enough downstairs partied until after 2 AM

Rooms above an old English pub. Can’t beat the atmosphere. Be prepared for a little street noise and narrow stairs.

The rooms are directly above a busy bar and party area (with several other bara and restaurants in the same area. No double glazed windows. You cannot sleep until 2am. The room itself is however good and it is only a few minutes’ walk to the port for a cruise.

The Grapes Hotel is a piece from history, and historic hotel connected with historic events that hasn´t had the old doors and woodwork replaced with modern veneer. This is absolutely the real deal. This is the place where at least some of the Titanic crew partied the night away the night of April 9-10, 1912, just before they went on their voyage. And the pub looks like it did. You lay in your room at night listening to the sounds below, and you can almost hear that fateful night, just before life for Southampton was forever changed. Sitting in the pub you can see in your minds eye stokers and firemen, a little drunk, rushing out the door in the morning to get to work. The Grapes is where any serious maritime historian ought to stay at least one night in Southampton.

Staff were excellent

I would definitely stay here again . My room was at the top of the building so would not suit people with mobility issues . There’s no parking so that’s also an issue if you had a lot of luggage . The area is fairly trendy with dining places and bars nearby so a little bit noisy but it’s a city centre pub so what did you expect ? Rooms are clean a comfortable but what stood out was the friendliness and professionalism of the staff . I met 4-5 of them during my stay and they were all people I would be delighted to employ in any customer facing role because they had the right attitude and approach . 10/10

Excellent reception,helpful in carrying case. Lovely room , excellent value. Help with taxi number etc