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Lovely staff, especially Jade. Very welcoming. Only minor negatives, TV wouldn’t load any channels after trying to connect, mirrors dirty and no electric on one side of the room (unless there was a trick to this, but couldn’t get the lamp working or the plug sockets to work) Luckily there was an extension cable opposite side of the room to use. Bed was very comfortable.

What a lively quaint listed accomodation. We were extremely happy with our rooms, they were clean and spacious. My sister has very arthritic knees, so it was essential it was not a shower in a bath. We both had showers, the only problem, there was a step up to the tray. however this was only a minor problem. a couple od little things, which I spoke about to the staff on leaving.The room itself had all the facilities that you needed, Tea and coffee was in abundunce, TV hairdryer, plenty of power points, and I have to mention the WIFI which was excellent through out the property one thing I found amusing, if you need to reach the bathroom from the bed, there is the added bonus of 15 century sloping floors, very amusing! The staff themselves were extremely helpful and so polite. They would do anything for you. There is a large carpark at the rear of the property with ample room for many cars. Over all it was a lovely place to stay, the breakfast was excellent, the bistro was not available on our days, but there are eateries in the village itself. If you go to Bromyard, I fully recommend

Brilliant service from the staff, really welcoming & accommodating. Breakfast was excellent. Local community were also great & really friendly, highly recommend. Thank you

Very nice room, quiet and well equipped for what you need

Dirty, toilet, evidence of urine in the bowl. Advertised as a Bistro, but advised when we arrived as now only serving breakfast. Small room (which after complaining given larger room)) Noisy, bar, loud music, would never stay again

Comfortable room & bed. In town centre so v convenient. Could only get scalding hot water out of shower (room 2), despite trying all knobs in all directions so had to wash hair in washbasin. Breakfast very disappointing (hot drink & a hot filled roll the only options). Very noisy somewhat rundown pub.

Stayed for a wedding on arrival we were checked I by bar staff. Asked do we want breakfast to we said 9am. Beds were clean but the all Round the hole was hotel itself had piles of rubbish dumped everywhere. No on site staff to speak to. Went to breakfast for 9am Chef was late but the staff just ignored us. We had to leave with out breakfast. To which we had payed. There was a pile of rubbish in corner of dining room covered in either a carpet or some velvet. Absolutely minging.

Friendly and helpful staff who even took us back to the event in the morning to pick our car up! Comfortable rooms and a lovely cooked breakfast. Cosy atmosphere - very old building but lots of character Would stay again Thank you x

We arrived on friday late morning, i had managed to contact hotel to ask if we could arrive at 11.30 as we had a wedding at 1.00. When we arrived rhe room was not ready but didnt have to wait long. The room was ok quite small and no where to hang clothes just 2 coathangers on the back of the door! Bed was clean and comfortable but you jave to climb into bed fro.the end as no room to get in the side? Bathroom was ok but shower had no pressure and wasnt very warm. Breakfast was lovely and the lady cooking it was very polite and helful.when leaving yiu just put your keys into a box noone avout. Would i go again not really sure!!

Room was so small no where to hang clothes up. Bed was on a slant. Blood rushed to head during the night. Not good when you have high blood pressures. No breakfast on the second day. Horrible night sleep. Want a refund

Lovely breakfast and staff, lots of dust in the bedroom when I moved the kettle and bowls, and hairs in the shower too. Also a lot of clutter on the stairways. A nice comfy bed and pleasant staff for breakfast service though

A lot of clutter around the place, breakfast was lovely and the bed was comfortable and clean

Its my 3rd stay and not the last for sure. Very good breakfast, room clean and comfortable, staff very friendly, nothing to complain.

Lovely friendly staff and locals and a good freshly cooked breakfast.

Website out of date. No staff present when we arrived. We went away, phoned, came back and staff member wasn't welcoming - didn't smile or give her name without being asked. Not enough room to walk easily around the bed. Broken shower/toilet light fitting over the mirror. Cracked tea cup. Shower grouting mouldy/water damage to plaster by the shower. Only one bedside table and a chair the other side. Rusty convector heater. Rusty radiator next to the toilet. Toilet not clean. Taps not clean. Stained paint behind the whb as no splashback. Bed frame creaky turning over, sitting down, getting up. ?Dried phlegm on the wall beside the bed. Old cheap hard lumpy pillows. No bedside lights. Dent in wall plaster behind the door. Metal window frames peeling paint/dirty/cobwebs, cracked glass. Walls very thin, a gap where you can see through into the room from the area outside. Emergency exits ?not adequately signposted/obstructed by chairs, ironing board, fans. Fire extinguisher amongst items on the landing/corridor - next service date 01:07:2024. A pile of paint tins, furniture, shoes, ?medication in a bag etc on another level of stairs/landing The woman who cooked our tasty breakfast was the only friendly person we met there. The bed linen was good quality cotton. The bed mattress was comfortable. There was plenty of toilet paper.

Whilst not expensive, the hotel was very basic. The worst problem for us was the fact that the Breakfast staff weren't expecting us. The person who registered us got us to fill out a breakfast form, but didn't pass it on to the kitchen staff. As a result, the poor woman on breakfast duty was totally panicked and things didn't go to plan. For example, we were offered no cereal or fruit juice, and none were available for self-service, despite the reception woman having told us this would be the case.

Room No.2 ( above the bar!) was of a good size for 2 people with cases etc and looked recently refreshed with new carpet and a lick if paint, however it was let down by the fact that we had no hot water all weekend from the basin tap, and uncontrollable hot water from the shower which had loose control. The included breakfast was good

This is a very ancient timber beamed pub and inn in an historic old town. There’s car parking at rear, and a buzzy atmosphere. Friendly local darts players filled the pub but there was a quiet peaceful area with parasols and trestle tables outside if you wanted a quiet drink. Delicious Guinness pulled by an expert.

We walked out of this 'hotel' immediately after registration when we saw the room. It was a shabby pub not a bistro. The room was nothing like the advertised photographs on Expedia website. According to the owner the website photos are 5 years old. There was junk stacked up one of the staircases. We booked a double room and were given a family room which didn't even have bedside lights. We were so disgusted we handed back the room keys and left to return home.

Staffs very helpful and very nice people in there. Nice room / clean room everything