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Didn’t see staff but asked several questions via email and response was immediate. Nice room. Clean. Just a shame shower door broken.

The heating in the

No food on a Monday which is inconvenient but a restaurant just up the road helps.

The room was well decorated, clean, tidy, and we appreciated the coffee machine in the morning.

Lovely place. Excellent food. Very friendly staff especially the owner who spoils my dog with ham from the kitchen. Just came back from our second stay there and looking forward to the next time.

Room was spotless but window catches missing and plug missing from the bath. Staff very helpful.

Great location . Good food and restaurant with brilliant staff .

Clean room and friendly staff

Fantastic room

Room was amazing, and big. Shower was sooooo good, but its over a bath and its quite a leg up to get in the bath. Bed was really comfy and we slept in till 07.00 which is something we don't do.

Lovely small hotel in a nice location on the river outside of Gloucester

Restaurant and staff, fantastic- room big let down. Tiny, cold with no functional heating, felt very cold aesthetically as well in comparison to the restaurant which was great, with great food and customer service

The staff were extremely helpful and friendly. The food in the restaurant was delicious. We booked a luxury room but the plug in the sink didnt work properly, the shower head needs cleaning as the water only comes out of certain holes.

Easy parking, lovely warm staff. Good service. Highly recommend.

Lovely place. nice food.very friendly staff. Have booked a second visit to go again.

Nice room, isolated area off dual carriageway

Lovely setting and excellent location as you could walk along a cycle track right into the city of Gloucester in just over half an hour

On the plus side it was a last minute booking because another hotel let us down. Room was pleasant if small and bed comfortable. Less good was the staff in the pub who didn’t really feel the rooms were their problem. We should have had an email to explain access, key-safe, password and check-in/checkout but didn’t. Website says breakfast available but actually it isn’t on Sunday.

Enjoyed it being pet friendly and had an excellent meal at the lockeepers.

Easy to find and a nice setting. Check-in was tricky because the email telling us how to do it was sent on the afternoon we were arriving - not very helpful. Fortunately the person behinf the bar was able to sort that for us very quickly. The room was OK though the fan in (unobvious in the wardrobe) was so noisy as to be pointless. There is plenty of shaded parking and it is about a 35 minute walk into Gloucester docks, over the Telford Bridge and across the Alney Island nature reserve. A pleasant walk on a sunny day but might be trickier in the wet. Can't comment on the breakfast as we didn't have it (nor were we offered it in truth), preferring to go into town and take the cheaper Wetherspoons option by the docks.