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lovely place staff were great and location was ideal for the brighton centre and to explore the lanes

Lovely clean room and iron in the room staff really helpful

Hotel in a good location. Room was nice but shower was unbearably hot and couldn’t alter the temperature. Coffee at breakfast was undrinkable. Staff were helpful.

I love this old hotel and enjoy the character of the rooms and maze-like hallways. The rooms are big and the bathrooms have bathtubs. That said, the bathtub/shower was absolutely filthy with pink and black scum/mildew all over the taps, tiles, and walls. I ended up cleaning some of it myself; I was very disappointed about this, as this was my second stay. I also had to request towel changes. I love the location (amazingly close to shopping, restaurants, and along the shore) and since I saw that the rooms are being refurbished (probably why they’ve slacked on cleaning?), I might stay again, but I sincerely hope more effort goes into ensuring basic cleaning and hygiene is kept up for guests.

Everything was great however I was surprised there was no kettle in the room

Much better than last time. Staff friendly and efficient - got a friendly greeeting and quick check in. Got a very friendly check-out experience as well. Very nice room and it was large but perhaps a bit dated - the shower definitely was. Still limited by the number and sizeof their lifts but it wasn't a problem this time.

Our first room in the wardrobe was infested in moths they managed to put us in a better room .could of done with a nother blanket as got a bit cold in the night .the whole stay was very nice

The hotel is in very poor condition. Duck tape holding pieces of carpet together. The bed had a spring poking through it. I’m glad I only used Tesco vouchers for this ! It certainly wasn’t worth £93 a night !

This hotel should be permanently closed for a complete refurbishment. The carpet is so old and in such poor condition throughout the entire hotel that it had duct tape holding areas together. The furniture in the public areas and the rooms is also extremely old and in such poor condition, that it should be put in a dumpster. It also appears that no areas have been painted in many years...peeling paint and dirty walls and trim every where. The shower in the room was not usable. The water was either ice cold or scalding hot and could not be adjusted. The fact that a standard room was $350 US dollars is shocking. DO NOT STAY HERE

Good

Stayed here for Valentine’s Day. I have never stayed in such a run down hotel. To say it needed a lick of paint is an understatement. The state of the bathroom was not acceptable. Very very noisy with people leaving the clubs at 3am!! Not a great night sleep due to this.

I have stayed here a few times due to the location, staff and room. After checking in we started the celebrations of our wedding anniversary which was a special one by exploring the lovely sights and places of Brighton. When we came back to room at just after midnight we got into bed to find the bed was broken and duvet and bed sheets did not fit our bed - it was the worst night sleep and barely slept. As it was early hours we didn’t want to move rooms so late as we had unpacked. When morning came we thought we would use the tea and coffee facilities in the room before we went down to complain about the bed and check out. Sadly the coffee and sugar sachets were stuck together no doubt from getting damp or were just old. We explained everything to the gentleman behind the counter and shared photos of the bed being broken and sheets not fitting our bed. I have never experienced rudeness like it, he shrugged his shoulders and asked what I want him to do about it! Even complaining through hotel.com they said the hotel apologised for the poor experience and didn’t have a voucher or a partial refund to offer us. Due to this experience we will not be returning despite the experiences we had previously that were good, the hotel clearly needs some TLC and will not be returning.

Do not stay here while they are renovating the hotel. The room we stayed in was extremely tired, stained carpet, stained chair, stained side of bed. Toilet seat didn’t fit and moved. Everything about the room itself was not acceptable. They shouldn’t open if they can’t provide good clean rooms. Have stayed here many times over many years. So disappointed

Good location, friendly staff with welcoming smile and a spacious room. It has got characters other modern hotels don’t, and I liked it.

Old fashioned but great hotel.

It appeared to be fresh. It was warm

Clean room. Great location

The lobby seemed dark on entering. I cannot fault the staff whom were very professional and helpful. The actual internal building is very quirky and extremely dated as the rooms. Could hear the people in the next room so sound proofing not so good. Evening meal was cancelled due to kitchen problems which was notified a few weeks ago. However breakfast was served. This was in the old theatre room by looks of it very dated almost like a museum of a medieval castle type place and under hot plate lights however by time I sat down was on cold side and not a great pick me up as it’s my main meal time for me! Served it’s purpose for overnight stay but will not be returning as I could not go more than overnight stay.

We found the room perfect for our short stay, the staff were very friendly and helpful , we will hopefully be back soon for a longer stay

Our recent stay at the Old ship hotel was fantastic lovely room where we could see the seafront lovely comfy big bed staff lovely and efficient as ever looking forward to returning later in the year thank you again