워터프런트 사우스포트 호텔

Room was very cold, no heating working, the reception sent up a heater which worked and heated the room. Room was set up for only 2 guests but again the reception gave us supplies for the room. Didnt realise that you had to request vegetarian sausage or alternate eggs at breakfast, so my friend did without and no one asked us if we had any allergies or vegetarian/vegan. Coffee in the big urn was not nice. Still a lovely hotel and we will know for next time.

The room was spotless food was good but very slow to arrive but it was the first day of the new chef. Had a lovely stay.

Friendly & helpful staff. Clean and comfortable rooms

Very helpful receptionist. Rooms very clean and lovely fresh towels. Breakfast excellent. Must be good 3rd visit.

good & very clean

Room spotless, staff fantastic. Brilliant place for families or couples . Im coming back for 4th time

Room [331] smelt stale on arrival and the window couldn't be opened to freshen it, because the handle was broken loose. (We had to sit with the door ajar!) Clean apart from small stain on one duvet upper surface. Quite a walk to the stairs and lift. Restaurant food good, for breakfast (self -serve) and dinner, although paying the dinner bill in the restaurant whilst a resident for B&B is unusual. Couldn't fault the staff, and dinner service had been very prompt! Nobody likes £15 a day for car parking, but that might be avoided by booking at Reception. All in all: few frills, but all right.

The staff breakfast and general upkeep of the hotel was excellent. Front of house were very friendly.

The hotel as always is warm clean friendly

Nice hotel. Great vibe. Lovely breakfast

Just loved it

Lovely room spotless lady on reception very helpful

The eve menu didn’t offer many healthy options.The staff were very good. Our room was a bit tired ( there had obs been a fridge there at some time but now it’s just a hole)

Good reception by the lady from Texas. Really nice reception area by the breakfast and restaurant. Lovely view of the Marine Lake from spacious room. Secure parking. Room warm with simple controls. Handy for town centre. I really like this place! A proper upmarket hotel 🏨

Very friendly and professional staff. Will definitely stay again.

Rrom clean Staff friendly and helpful from start to finish

Room great

Room and hotel was clean and well equipped. The reception staff were friendly. Unfortunately our room was on the 2nd floor. The first night there they had a wedding on and my family could not sleep as there was music playing below us u til 12:30am and the bass was thumping through the floor. We were also on the same level as the fitness suit and any time someone used the running machines you could hear that thumping through the walls as well. Nice hotel but don’t let them put you on the second floor! Especially if they have a wedding on!!!

Good clean nice priperty

Very clean room and surroundings. Warm and welcoming staff