วอเตอร์ฟรอนต์ เซาท์พอร์ต โรงแรม

Not usually one to write bad reviews but For the price + reviews I was expecting premium hotel, we chose somewhere ‘nice’ as a treat from a cheap basic hotel. But it was worse than any hotel I’ve ever stayed in. BLOOD stains on the duvet cover, Half the lights in the room didn’t work, bathroom ceiling insanely mouldy, and the shower head covered in mould too. “Soundproofing” is a lie considering you heard the elevator door every single time keeping you up all night, every footstep sounded like people in your room. Normal conversation of people in hall incredibly echoey and again might aswell talk in your room by the volume. Floorboards and beds creaking with every movement waking up whole room and probably people below you. Bedding sounds like your sleeping in a pack of crisps uncomfortable and loud rustlings. Cheap paper like feel to the blood stained bedding, The elevators fit like 3 people in it, and regardless of up or down it’s full ALWAYS, so you wait 20-30 minutes trying to get in the lift which is a nightmare for us disabled who can’t use the stairs especially on car park level and middle floors since it’s full before it even reaches you. The breakfast was awful, bread was rock hard/stale before you even toast it, scrambled egg was sour cream looking mush - not even orange juice as a choice but pineapple.. Only nice thing in the end was sausage and hash brown - Wetherspoons breakfast would have been nicer and cheaper.

Great hotel friendly staff lovely breakfast

.

Everything about the hotel including the staff

Feels a bit tired and in need of some tlc (flashing light bulbs, scuffed walls, switch falling off wall, broken window handle). Parking is quite expensive for the area.

Room was spotless bedding fresh and clean My granddaughter had asthma and allergies to dust and animals I informed the hotel and they done a great job making sure the room was of high standard excellent service and staff so helpful. great choice of breakfast something for everyone Xx

Road noise disturbing during the night. Double glazing ineffective. Breakfast items dry and hard ( black pudding) eggs ( rubber). Room itself ok service good but uniterested when noise was mentioned.

What stood out - the bed. OMG, the duck feather topper on the milbrook bed was divine. We slept for 10-11hrs both nights and that not normal for us. The hotel breakfast was lovely, beautiful views. You couldn't want more. It's worth every extra penny.

Great location. Quite room well equipped and cosy easy accessible with lift. Lovely decor in reception and breakfast room. The outdoor patio would be great in the warmer weather. Breakfast great choice and good quality. Had a lovely welcome stay.

Staff lovely , room cold , heating broken , already had additional broken heater in room and had to request another

Excellent hotel

Great breakfast and value. Hotel in top condition, cosy and well staffed.

Convenient place for a stay at Southport☺️👍

Matthew is a rue star within the hotel. Police kind and courteous , made my stay that bit extra. Thank you

Very good hotel. Clean, confortable, good food, nice staff. Just a little disappointment about the "fitness center"... 4 cardio machines (mill out of service) , no weights e nothing else.

Room was very cold, no heating working, the reception sent up a heater which worked and heated the room. Room was set up for only 2 guests but again the reception gave us supplies for the room. Didnt realise that you had to request vegetarian sausage or alternate eggs at breakfast, so my friend did without and no one asked us if we had any allergies or vegetarian/vegan. Coffee in the big urn was not nice. Still a lovely hotel and we will know for next time.

The room was spotless food was good but very slow to arrive but it was the first day of the new chef. Had a lovely stay.

Friendly & helpful staff. Clean and comfortable rooms

Very helpful receptionist. Rooms very clean and lovely fresh towels. Breakfast excellent. Must be good 3rd visit.

good & very clean