My grandson and I stayed 1 night at this hotel. Would recommend.

Fabulous room with a wonderfully comfortable bed.

Stayed in room 316, and the room was substandard. The shower was leaky, the air-con had a loud grunting sound, the wifi was absolutely terrible, and we had 2 nights of back to back fire alarms. I did raise the issue at the front desk during the stay, but no action was taken. Feels like I have wasted £500 for 3 nights stay.

Lovely place to stay with amazing views

Confusion over booking could have been handled better. Little empathy over my room issue before I had even turned up. On arrival given a scorching room, when rang reception told it is working and takes 20 minutes minimum. An hour later changed rooms as A/C not working! Warmest day of the year and hotel gets jet washed so noisy generator meant you couldn't get any peace on balcony. Also no no-smoking area so balcony reeled whilst paying over £7 a pint, didnt take cash, £15 parking.

Super hotel with fantastic location

Lovely staff and breakfast was really good

Very nice large rooms withe everything you need and a great view. Drinks at the bar were fairly expensive, only downside.

Generally a very good stay, but we ended up cutting the trip short as the room was not clean (there was food debris under the bed, from previous guests, that my son reached and put into his mouth). We decided not to stay there for our 2nd night. In general, the hotel was in a good condition and the staff were friendly and helpful. The hotel is in a great location next to some amusements, mini golf and a good children’s playground. We had dinner which was good food, and the buffet breakfast had a great selection and good quality. It would have been a 5* stay if not for the food debris under the bed. The rest of the room was clean and the middle of the day refresh had the room and bathroom tidy. The bath we had was an excellent size too. Plenty of room for me (5’11) to sit in comfortably.

Spacious rooms with lovely bathroom. The breakfast was also very good and all of the staff were warm, polite and welcoming

Excellent hotel for the price !

Arrived on Sunday evening. Check in was a breeze. Lady on reception was lovely and really helpful. The room was lovely, huge comfy bed. Nice view of the lake and the smallest pub in Britain! Great bathroom. Very quiet on the 5th floor. Parking seems really safe. Lovely hotel in a lovely location. Walking distance from the town centre, beach, supermarkets…..

Beautiful room, lovely sea view, the only negative was the discrepancy in the website bar prices and the hotel bar prices. When I queried they just said they'd had a problem with them not matching up and my large wine was nearly £5 dearer than the website price! Just meant I only had one!

First impressions from the outside were not great as it really doesn’t look like the pictures and is very weathered. Staff were fantastic as was the breakfast. Room had everything we needed, however shower leaked below barrier onto floor and the soap trays were not very clean which was a bit off putting. Some of the furniture looked a bit worn but and the lack of a mini bar is a glaring omission as we had to go down for a bucket of ice twice. Other than that we did enjoy our stay although I do feel customers should get cheaper parking given the cost of the rooms.

The bed room was nice and clean ,beds comfy, staff were excellent Archie our dog got spoilt as usual there was a bed in the room for him as well as 2 bowls for food and water on a waterproof mat which I thought was a nice touch ,breakfast was an open buffet was ok

clean, quiet & good breakfast

Great location and value for money. Comfortable clean rooms. Excellent breakfast. A little maintenance is needed in some areas

Great overnight stay lovely hotel and staff all helpful and friendly.

All good

Great room Great location