호텔 리옹 메트로폴 & 스파

I was very pleased with a staff member. There was a big problem with my rental car. I asked for help to the staff member. He helped me with many phone calls to the car rental agency. All problems were completely solved with the help of him. Thanks to him, I could go on to do my next business trip without any delay. Definitely It was one of my pleasant experiences.

여러모로 편리하고 쾌적한 숙소입니다

레지던스호텔 가격대비 무난

the room was nice but I couldn't sleep because of some noise from other rooms.

Super séjour.

Staff spa

Si vous choisissez cet établissement en pensant que vous aurez accès au centre de remise en forme comme cela est indiqué, ravisez vous. Il vous en coûtera 45€, non négociable. C’est donc une publicité mensongère et je n’aurais pas choisi cet établissement si cela avait été clairement indiqué. Par ailleurs Hôtel ne méritant pas ses 4 étoiles: literie médiocre, salle de petit déjeuner minuscule, chambre impersonnel et méritant un rafraîchissement. Responsable à la réception sans aucune préoccupation de la satisfaction client et ayant une haute opinion de leur établissement. C’est le genre d’établissement où on ne revient pas.

Confort, équipement, espace, acceuil etc... tout est bon !

Excellents hotes

Beau spa

Tres bien

The facilities are great but the way they run them is terrible. In house restaurant is unbelievably slow, plan at least 1h per course, if you get it at all. If you eat outdoors, expect to be surrounded by pigeons. You can't use the spa if your swim suit isn't tight enough for the staff to see your balls, and if you didn't book spa access in advance, you need to pay twice: 45 euros for the evening you arrive, and another 45 euros for the next morning if you want to use it before check out, because they charge by calendar day. And you can't use the pool at 1st may weekend, one of their busiest times, because they only open it 3 days later. Our dining experience: We were 4 adults with 3 kids under 5 between us. Staff were good at helping with seating arrangements, but oblivious to the fact that families don't want a 4h dining experience. We got the house 3 course menu, main course showed up 1.5h in, after that they left us staring at our empty plates for over half an hour with no desert in sight. Kids in our party got increasingly cranky (they were good for 2h, but the waiters went AWOL), so had to leave and haggle with manager over bill. Not what you expect from a hotel that is supposed to help people relax. Only positive things i can say is breakfast is good and rooms are clean. That would be ok for a 2* business hotel, but in a 4* Wellness hotel you expect the other stuff to work too.

Chambre pas prête à l’heure on a du attendre dans le hall comme des roumains dans une gare..

Le personnel est accueillant.

Nous étions côté résidence. Très bien sous tout rapport. Le personnel est au petit soin. Surtout le personnel du petit déjeuner. Royal

Chambre tres propre. Mobilier vieilissant . Table basse ayant beaucoup vecu.

Chambres confortables mais un peu vieillissantes. Bord de quai bien agréable

Un bon moment de détente

Super

Merveilleux spa, personnel au top, tout contribue à faire un excellent séjour, nous reviendrons!