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I made a reservation through Hotels.com with a "pay at the hotel" option. A few days before check-in, the hotel contacted me saying that prepayment was required. They then stated that the prepayment wasn't working and that my reservation might be canceled. I was already traveling in Europe and tried to pay using three different international credit cards through a link the hotel sent, but all attempts failed. Since these cards worked perfectly fine elsewhere, I'm certain the issue was with the link provided by the hotel. The problem wasn't resolved even the day before check-in, and the hotel informed me that the reservation would be canceled. I managed to prevent the cancellation by explaining the situation over the phone. If you have no intention of accepting on-site payments, why offer a "pay at the hotel" option in the first place? Considering travelers, wouldn't it be better to inform guests about prepayment requirements at least a few weeks in advance? Who would want to feel anxious about their hotel reservation possibly being canceled up until the day before check-in, especially when there might be penalties for canceling within 24 hours? I find this to be a very unreasonable situation. If prepayment is required, do not accept reservations with a "pay at the hotel" option. If you insist on processing prepayments outside of platforms like Hotels.com, then at least implement a solutio

La chambre et l'accueil sont impeccables. Hôtel très bien situé, calme avec une très bonne literie, donc une nuit parfaite en plein cœur de Paris

Chambre impecable et très bel acceuil

Très bien, je reviendrai !

Small room, no shelving for clothes, nowhere to put suitcases, sink was in the bedroom giving even less space. Hotel staff not particularly friendly. Decent location right next to the Metro but would not stay here again.

Great location, very good service and close to a metro stop. Plenty of restaurants, cafés, supermarket and shops nearby. Spacious rooms with a modern vibe. Great!

Bonne chambre, calme.

Excellent hotel, very comfortable bed and extremely clean rooms. Rooftop views are beautiful. Superb location. Matilda on reception was very helpful.

tout bien

Les chambres sont propres, le personnel poli. Mais le petit déjeuner est pauvre par rapport a son prix, la salle toutes petites, on est obligés d attendre son tour. Heureusement qu'il ne s'agissait que d une nuit, car pas de porte manteau ni de placard dans la chambre. Le lavabo est dans la chambre et non dans la salle de bain par manque de place. Meme pas une chaise.(bon en meme temps la chambre est trop petite pour ajouter ca en plus). Cependant la literie est très confortable

The room was so small, we could hardly move. We only had two small backpacks and we aren't big people. Some staff members were friendly but some were not. No really lobby. And the elevator! It barely fit two of us (we are not big people) and felt claustrophobic. Will not come back

Modern Roons

Clean room. Nice Bathroom.

Room small but well appointed. Great location.

Chambre petite et propre Je n’ai pas testé le petit déjeuner

Everything else is fine, except that the gentleman Honhtaz Mokhtar is extremely rude and unfriendly and bring his own emotions to work and discriminates against innocent customers. He is unprofessional, rude and hostile. Other staff are nice and friendly. Room is clean and nice, the desk is a bit tiny though.

Joli chambre propre, service très agréable, bien situé pour visiter tout Paris

Small rooms. Quite cramped.

La clim ne marchait pas et la cour intérieure dessert un restaurant qui émet des odeurs de cuisine de 11am à Minuit ce qui empêche d’ouvrir les fenêtres pendant la journée. Autrement nous sommes très satisfaits du séjour