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I made a reservation through Hotels.com with a "pay at the hotel" option. A few days before check-in, the hotel contacted me saying that prepayment was required. They then stated that the prepayment wasn't working and that my reservation might be canceled. I was already traveling in Europe and tried to pay using three different international credit cards through a link the hotel sent, but all attempts failed. Since these cards worked perfectly fine elsewhere, I'm certain the issue was with the link provided by the hotel. The problem wasn't resolved even the day before check-in, and the hotel informed me that the reservation would be canceled. I managed to prevent the cancellation by explaining the situation over the phone. If you have no intention of accepting on-site payments, why offer a "pay at the hotel" option in the first place? Considering travelers, wouldn't it be better to inform guests about prepayment requirements at least a few weeks in advance? Who would want to feel anxious about their hotel reservation possibly being canceled up until the day before check-in, especially when there might be penalties for canceling within 24 hours? I find this to be a very unreasonable situation. If prepayment is required, do not accept reservations with a "pay at the hotel" option. If you insist on processing prepayments outside of platforms like Hotels.com, then at least implement a solutio

Room was nice. Location was perfect.. lots of places to eat close by and the lane behind the hotel was like a market. Elevator for baggage and a lovely rooftop patio area.

Petite chambre très propre. Café et thé dans la chambre. Roof top agréable.

Good location, great rooftop for relaxing, easy access to airports and train stations, lively neighborhood, local vibe.

Trevlig personal och fina rum med bra service.

Everything was brilliant. Amazing. Couldn't find a single fault.

Séjout 1 nuit en couple. Hébergement sympathiquebet bien localisé.

Allt var litet, rummet, hissen frukostmatsalen. Städningen av rummen var mycket oregelbunden det gick inte att planera sina aktiviteter och utnyttja rummet för vila i mellan

The hotel rooms were very small for a US family :) rest was good stay. Staff was very helpful.

Bien placé, personnel professionnel et très propre. Merci

Nicest and most helpful staff, perfect location, lovely rooms and the rooftop is a nice surprise! Will definitely stay here next time.

Newly renovated hotel with carefully preserved Parisian charm! Impeccably clean with thoughtful service. Location is very convenient next to a metro & bus stop, with a back alley full of great shops, from fruit stands, classic boulangerie/patisserie to premium chocolate to specialty cheese shops. Also a supermarket and pharmacy right around the corner. Walking distance to Catabomb (3 min) and Jardin Du Luxembourg (18 min). Uber ride to Gare De Lyon took us 20 minutes

Hotel limpo, cama confortável, cafeteira Nespresso no quarto, roupão e chinelo. Extremamente bem localizado para quem busca uma experiência parisiense a algumas estações dos principais pontos turísticos. A linha RER B conecta diretamente o hotel ao aeroporto CDG, sem necessidade de troca de trens. Não deixem de visitar o rooftop e desfrutar de uma belíssima vista da cidade

Location, location, location as they say. Great spot with a subway line right at the corner and the Catacombs are right there, as well.

I might add another star for the location the hotel is well located near the Metro and buses. I had a problem with the hairdryer that was not working i asked for another one they told me we don't have another one, but after arguing with the receptionist and told her the hairdryer was in the description of the room. she brought me another one.

Chambre miniscule hotel tout en hauteur, peu pratique ascenseur minuscule

Room was very comfortable and clean and staff was friendly.

Great quality of the room. Easy check-in. Great roof top.

Very friendly staff. Clean rooms. Amazing views of Paris from the roof terrace