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My stay at the Mirabello was excellent. It was centrally located but within “suitcase trundling” distance of the central bus station. My room was air conditioned and very clean and spacious and the staff were helpful in advice about the next leg of my journey. The next time I visit Heraklion my go to accommodation will be the Mirabello Hotel!

Parfait

Small room and bathroom, no other issues. The staff was very helpful, location was great. Great for individual travellers.

Nice and clean hotel in a very central location. I stayed one night in a single room and was very satisfied. Would recommend.

Aircon fantastic & space appropriate, had quiet setting & sleep timer best I've used in a hotel for years. Had kettle, coffee, good new frig, bathroom small but worked, only missed a hook for hand held shower. Had my own balcony with drying line, fitted with nice metal dark shutters for late sleeping. Far exceeded expectation, great location. Recently stayed in the next door newer hotel but these facilities worked very well

Chambre très petite, mais propre et confortable. Nous avons beaucoup apprécié le balcon! hôtel tranquille et personnel aimable.

I had to book this room last minute at almost midnight upon arriving in Crete (after traveling for 20+ hours) because my other hotel reservation had been messed by a different booking platform and i couldn't get access into the building. I found this one on expedia, it had decent reviews and the price was right. the hotel clerk was extremely helpful, he was able to get me checked in quickly and showed me on a map a few areas nearby where i could find parking. the room was very basic, but it was clean and decently sized for the economy room. also, it had top sheets which i absolutely love! plus real pillows (not the ones that go flat instantly). also it has an elevator, so extra bonus points there. location was close to the harbor, the history museum, and a number of restaurants in a short walking distance.

Very clean, quiet hotel, had a good rest! Reception staff extremely polite, very friendly and helpful, felt safe and looked after. Cleaning lady also very nice, rooms seeviced daily with fresh towels, property situated very close to city centre.

This hotel was conveniently locatred in the town centre a short walk 10 minute from from the ferry port.

The Mirabello is a small family-run hotel. They work hard and with pride. Rooms are immaculate and it is in a very quiet area in old town with two excellent local-folk family tavernas just a few steps away and around the corner. A very budget friendly and safe place to stay in the heart of old town Heraklion.

Très Bon acceuil. Le chambre était encore plus belle que sur les photos. Le personnel est en permanence dans l’Hotel pour nous répondre. Le nettoyage est fait à tous les jours. Très apprécié. Merci à toute l’équipe du Mirabello Hôtel!

Hôtel bien situé en pleine centre-ville et chambre propre. Le moignon du mitigeur ne fonctionne pas très bien en position pommeau et salle d’eau très étroite. Bon accueil pendant le séjour (1 nuit). Pas de nuisances sonores le soir constaté.

Staff very helpful, had good balcony view, very close to market and restaurants

Πολύ φιλόξενο καθαρό και ιδιαίτερα βολική θέση! Ήρθαμε στο Ηράκλειο για να τρέξω τον ημιμαραθώνιο Κρήτης ήταν νομίζω το κατάλληλο κατάλυμα.

We arrived at 2.45 pm and the room was not ready until 3.15 pm . The ground floor rooms are behind the bar and the reception off the staff corridor so it feels like staff experience not the hotel experience . The bathroom was super small with the sink size of the airplane washroom. The shower doors were not clean from the guest before - splashed and dirty I understand that I paid for the cheap ground floor room however the Expedia is selling Economy Twin Room - ground floor as per photo no 32 (room) and no 11 or no 20 ( bathroom ). My room looked like photo no 29 (exactly ) or no 18 ( represented as single room ). My bathroom was photo no 24 ( single room bathroom)! According to the photos I received lower standard that I paid for . When I informed the reception about the situation they told me that this is the only room on the ground floor yet in fact they were 2 rooms . Room no 2 was occupied already . So I got a room no 1 - which in photos is represented as single room . The only reason I booked the economy twin on Expedia because the room review was 10 exceptional - and since they have only 2 ground floor rooms- then it has to be next doo Expedia sells different room then Mirabello Hotel accommodates you into .I also booked it 1 month ahead so if the Mirabello hotel did not have the room Expedia offers ( it’s only one available !)then it should not proceed with booking at all or it should Offer the upgrade not the downgrade . Stay away from ground floor rooms !

Proche du centre, calme, restaurants à proximité. Personnel sympathique et à l’écoute. Chambre propre et agréable.

Cute place to stay. Walking distance from port.

We all had a good feeling about the hotel; it was clean, and the personnel were very helpful and pleasant. Thankyou.

The gentlemen at the front desk were great he helped us in getting a taxi from our hotel to the port in the morning when we had an early ferry and was very nice!