라디슨 블루 호텔 & 스위트 GRT 첸나이

쳔나이 공항에서 늦은체크인과 무료픽업서비스 받았어요 짐찾는데 직원분이 알아보고 다가와 호텔 셔틀로 잘 안내해 주셨어요 호텔에서도 모든 직원이 친절했어요 모두 감사해요.

Not cleaned and very old fassion with small in the room

잘 다녀왔어요 너무 만족스러웠어요 직원들도 너무 친절하였구요 호텔도 너무 깔끔했어요 저렴하게 잘 다녀왔어요

공항이 가까워 위치상으로 괜찮았다

Old fashioned and Humid(Wet) smell in the room.....

처음 방에 들어갔을때 느낌은 조금 오래된 호텔인데 관리는 잘되는구나 이렇게 생각을 했지만 화장실에 들어가는 순간 실망감이 느껴졌습니다. 화장실에 머리카락이 청소가 안된 상태로 바닥에 있는걸 보고 이정도로 관리가 안되는가 했고 다음날에도 똑같은 상황이 벌어지면 꼭 항의를 하겠다고 생각했습니다. 하지만 다음날부터는 그런 문제점은 없었고 모든 사소한 것까지 서비스를 위해 하나하나 생각하는것이 여러 군데에서 묻어 나오는것 같았습니다. 다음에도 기회가 된다면 다시 한번 더 묵고 싶은 호텔입니다.

한마디로 세세하고 친밀하게 호텔 내부 및 객실에 대해 설명해주시는 안내원에게 감동. 객실까지와서 하나하나 상세하게 안내해주시는 모습에 감동. 조식시 객실에 대해 물건 교체를 요구하였고 ,익일 조식시 칠절히 와서 물건 교체 마음에 드는지 내 이름까지 불러가며 이야기 해주는것에 감동. 바에서 이용할수있는 무료 음료쿠폰및 무료 마사지쿠폰도 좋았고, 수영장도 이용 할수 있어 좋았고(단, 호텔 예약시 사용여부를 이야기해줘야 한다네요), 조식 부페도 여러나라의 메뉴가 있어 선택의 폭이 좋았고,(김밥도 있었답니다) 객식은 청결하고 인터넷 유'무선 모두 무료이용이 좋았고, 이불 무지 청결하고 포근, 그날 그날 침구 관리 상태를 메모지에 기록해주는 세세함도 보였고, 아이롱과 다림질판이있어 스스로 구겨진 옷들 정리해 입을 수 있어 좋고, 미니바는 사용해보지 않아서..노코멘트,

amazing welcome from staff. immaculate room - super convenient to airport

Excellent breakfast and courteous staff

The first thing I'm grappling with is that what is called five stars in India is 3 stars in Thailand and 4 stars in Philippines, but the same price. The AC was loud enough that I turned it off rather than listen to it. The internet was out in the entire Chennai area for most of my stay with weak communication. The "smart" functions were nothing but irritating and meant a very bright light always on in the bathroom when I had a headache that could not be turned off, and a garbage can which would not function that was electronically controlled and curtains which opened when I walked in and did not want them opening, flashing lights for no particular reason and just annoying stuff from start to finish, requiring multiple consults with staff at 1am when I arrived. The new manager, Arun, did a great job listening and understanding, apologizing and giving complimentary food/errands and late check out, which left a good feeling in the end, as did the amazing buffet breakfast. It took a while to get a manager to the room because the operator on the phone kept asking "regarding, what is" and then saying "I don't understand" but refusing to send a manager... for five minutes on two separate occasions, which meant waiting for 30 minutes.

Near airport

Good option for travelers

Nice hotel

It was pleasant stay closer to airport.

Magnifique hôtel tout près de l'aéroport avec transfert gratuit. Très belle chambre avec une salle de bain "royale" et des toilettes japonaises. Superbe piscine aussi sur le toit. Quel dommage que nous n'ayons pas profité de cet hôtel plus longtemps.

The staff here are better than exceptional,They exceed expectations everyday. BEST HOSPITALITY I HAVE EVER SEEN!

Very nice clean rooms, courteous staff and good restaurant

Everything about our one night stay was wonderful. Wished we could have stayed more. We really enjoyed the casual dining bar and the pizza's. We were not giving the gold card at checkin and therefore missed the various offers. The Assistant catering manager at the bar was excellent and was very apologetic. He took time out to speak with us and explain. The service to the airport in the morning at 4.15am was excellent including the porterage and the car. Thank you Radisson yet again but wished we could have had the free leg massage after a 6 hour journey!

Good hotel and good rooms. Felt like in the process of creating a smart room they have even made simple thinga loke turning on the TV so difficult. They can make the rooms little more user friendly.

As I found elsewhere in South India, staff at both reception and the dining room had inadequate English for normal communication.