래디슨 블루 호텔 루디아나

Despite telling them several times that I paid for my stay, they kept me waiting indefinitely without any proper discussion with Hotels.com. I almost missed my flight. I am very disappointed that Hotel.com and the hotel simply kept the customer waiting for an issue that needed to be discussed directly.

Old dated smelly.

Room was not clean used bedsheets, room was not cleaned properly. Front desk people dont pick up your call doesnt matter how many times you call them, instead you to go down to front desk for service. Name is radisson bt service is like 2 star hotel.

Our six-day stay in a junior suite offered a mixed experience. The first three days were disappointing: the initial room was cold, had a persistent bathroom odor, poor electrical outlets, no hair dryer, a non-functional safe, creaking wooden floors, and an unstable TV. Power outages occurred several times, though the hotel’s backup generator restored power quickly. The breakfast selection felt unbalanced, with limited options for guests with dietary restrictions such as celiac disease. However, the stay improved significantly after our room was changed on the third day. The new room had a proper safe, marble flooring with no noise, a functioning TV, better internet, and an overall more comfortable environment. Once our dietary needs were clearly communicated, the staff became much more flexible, attentive, and helpful, and the overall service level improved notably. While the hotel has potential, the contrast between the first and second half of our stay was striking. The improved room and more responsive service elevated the experience, but the initial issues indicate important areas where the hotel could strengthen consistency and quality.

Washrooms were not clean

The chair in the room has stains. I did not use it. When I first tried to shower, there was no hot water. Had to call the plumber. The tissue paper and toilet paper ran out quickly. Staff at front at bottom entrance and at check in were great. Manager at cafe delish did not do well when I came to eat before dinner buffet on Nov 22. I wanted to order off menu. He ignored me. It took 15 minutes for someone to help me.

Concierge service could be better. No negatives but not excellent as well

Dirty and poor standard

Very good Hotel Whole hotel Staff Is very Friendly and All kind of help also Breakfast is so ggod

This property doesn't deserve 5 Star hotel rating!!!

I had a great stay and a lovely manicure and pedicure in the spa Thank you

Its to good

Too much disturbance by the staff

Good stay

good stay

good stay

Very dirty room and very bad environment

Best stay

Natisha was helpful

I did two beds and they said, we don't have two beds in hotel