SereS Springs Resort & Spa

직원분들 모두 친절하게 대해주셔서 감사했습니다. 수영장과 룸이 연결되어 있어 편했습니다.

계단식 논을 바로볼수 있는 아름다운 곳이며 서비스와 룸 컨디션이 매우 뛰어납니다

숙소는 우붓 시내에서 차로 20분 정도 떨어진곳 입니다. 그래서 시내쪽 나갈때 항시 택시 불러야 합니다 조용하고 라이스 필드를 조망하는 전망 좋운 곳에 있습니다 단 호텔 수준이 3성급 정도 이고,, 너무 친환경적이라 발에도 개미가 줄지어 다니고 있네요.

새건물인것처럼 모든시설이 깨끗하고 좋았습니다~ 직원들도 친절하고 뷰도 좋았습니다^^ 추천드려요~

It was a terrible experience. The housekeeping is a mess. Many stains were on a bed cover. The staffs treated us as "hanger" thieves, wasting 1 hour of our last day in Bali for nothing. Even we missed prepaid guided tour. 절대 가지 마세요. 청소 제대로 안해서 누런 얼룩있는 이불 주고 옷걸이 원래 적었는데 훔쳐갔다고 1시간 붙잡다 짐 다 풀어보고 나서야 보내주고는 사과 한 마디 없음. At the 1st night, we found countless stains on the bed cover. Most are purple and some are large yellow circles, really disgusting. We called a staff to check and it was changed. BTW it was weird that only 2 bathrobe hangers were in the bathroom, nothing in a closet. We just ignored it since we thought it's not a big deal. But when checking out, the staffs insisted we're thieves for hangers! What really upset me was their attitude. For the first 20 minutes, they just hold us without any notice. They kept us waiting for another 40 min ignoring us, although we explained there were originally two and allowed them to check our luggage if they wanted. They didn't take actions until we strongly complained and requested how to compensate our time if it turned out we're not thieves. The only action they've taken is to call a restaurant chef who is not in charge of housekeeping. The chef let us open our luggage and go. In all this and until now(it happened a week ago), they did not apologize at all. FYI, We have lots of hangers at home and I don't even remember how their hangers look like! We spent not a little money on this hotel having two dinners at hotel's restaurant.

우붓의 전경이 아름다운곳 다만 시내와 떨어져서 교통편이 아쉽다 걸어갈수 없는 외진곳이며 셔틀버스를 운행중이지만 버스가 아니라 7인승정도의 자동차 시간대를 맞추기 어려웠다 풀억세스룸 바로 수영장 있어서 좋았습니다

The location is great, far from the chaos in South.

I liked the size and location of hotel, lovely staff, swimming pool and spa. Really relaxing and tranquil. My only negatives would be it's a little remote, expensive menu, drinks etc and the bed mattress was a bit hard. Overall thoroughly enjoyed my stay!

Excerpt staff rooms and facilities

The staff were wonderful. I recieved an upgrade, 2 rooms above the room i had booked.

Excellent!

We absolutely loved SereS The staff were amazing and the room and amenities were breathtaking, we got our room upgraded due to not full occupancy and it was amazing, we loved the resident cat also, we named him Seres :)

Awesome place and surrounded by very beautiful and spectacular views with water falls ,Rice Fields and all. Food was awesome and chiefs made excellent job! Everything was so perfect.

Lovely resort and beautiful grounds. Staff were super helpful and friendly.

The room was clean and neat however, the facility was bit old.

We celebrated our Anniversary and the resort met our expectations by providing pleasant experiences.. were upgraded to better room that was decorated cutely for Anniversary welcome.. Private pool was excellent, Breakfast didn't had much Vegetarian options but fresh juices were good.. memorable stay..

The room was fantastic along with the private outdoor pool! Loved staying here and the staff was so friendly and helpful!

Loved the view of the fields, swimming pool is nice.

Hotel is very nice and staff is very nice,restaurant in hotel give us the best stack and chef have very nice tast in hand .only problem is location of hotel is far from all main restaurants and shopping area ,i order some snakes and grab take 1 hour and not bring all the items because of location is secluded.

Staff was friendly, the room was amazing, everything was very clean and the food was delicious. 10/10!