호텔 카스텔리노 로마

Location is excellent, rooms have been renovated, but elevator and halls are still old and I still had to walk 5 stairs to my room eventhough there was a lift.

This hotel is very well located, rooms are spacious and clean. We truly appreciated the A/C and the stuff was 10/10. Daniela was amazing and helpful with lots of tips around the area. Breakfast was good and served in a nice area. We also loved the had complementary luggage stooge as we had a very late flight. Highly recommend this hotel.

Very clean however for a four star hotel needs a lot of upgrades. People at the reception were very friendly and helpful.

Nice hotel with all sights within a few minutes walk. The staff was very nice and helpful throughout our visit. The rooms are fairly small but OK given the location. The breakfast was very good with a lot of different choices and not crowded. A nice bonus was the outside roof jacuzzi that you can use. Be aware that it will take a good 20 minutes to fill so make sure that you speak to the staff in advance. It was excellent to slide down in a nice cooling bath after a day walking in the Rome summer heat. We had a room facing the yard so we had no real view but in return it was very quiet so it was perfect for getting a good night's sleep.

Equipe maravilhosa, super atensiosos

Not enough light in main room, otherwise great hotel

We chose this hotel mainly for its excellent location, but unfortunately the overall experience did not match what I would expect from a 4-star hotel. The room was extremely small, and housekeeping was disappointing. During our stay, the room was never actually cleaned—they only made the beds and changed the towels. There was visible dust and dirt near the headboard that remained throughout our stay. The biggest issue happened on checkout day. The night before, we asked about getting a taxi to the train station and were told there was no need to book one in advance. The next morning, we were told it would take 30 minutes for a taxi to arrive. We nearly missed our train and had to pay 100 euro for an Uber to make it on time. The advertised amenities were also disappointing. The meeting room was essentially nonexistent, the jacuzzi/spa was out of service, the patio had nothing to offer, and there was no suitable place to take an online work meeting. The breakfast was also overpriced for the quality and selection offered. Every night, loud noise from nearby bars continued until around 2–3 a.m., making it difficult to get a good night’s sleep. The staff was friendly, but overall this hotel does not feel like a 4-star property. If location is your only priority, there are better-value hotels nearby.

Will start by saying the front desk was the highlight. The people working there were pleasant and very helpful. But this place was a dinky hotel stuffed between a bunch of tourist trap cafes. Must have been paying for the proximity to Roman site seeing because the €540 room was extremely underwhelming. Probably like 300 sq feet if that, AC hardly worked, could hear the room above us the whole night. Just a really mid experience, especially relative to cost. I’ll close by saying what I began with which was the front staff was excellent!

O quarto estava adequadamente a contento para receber turistas que procuram uma localização ideal para conhecer os principais pontos turísticos de Roma!!!

The hotel has an excellent location, in walking distance from attractions and shops. The room and the bathroom was totally clean. Very good bed, you can rest because the windows are totally sound proof. The street is too busy, it's difficult to take car sharing apss

Staff was awesome, hotel is small but very well maintained. There is even a bathroom for use after you check out. Centrally located with minimal hassle. Great experience!

Great breakfast and staff were extremely nice. View from room not so great. Family Room only has 1 bathroom split between 2 separate closet size areas.

Very friendly staff! Excellent English

Breakfast was excelkent

Great location of property well within walking distance of everything. Hotel was clean and staff was friendly

Excelente atención y servicio al cliente de primer nivel por parte de Enzo y David en recepción, siempre dispuestos a ayudar. Nos hicieron sentir en casa. Muy buen ubicado el hotel.

Hotel com ótima localização , atendimento atencioso , quarto confortável , lençois de cama e toalhas de banho limpas e novas, o banheiro tamanho grande, apenas com pouca vazão no box , tendo que tomar banho desligando a agua do chuveiro várias vezes para não alagar o banheiro .Hotel foi reformado e tem um excelente café da manhã . Essa é a segunda vez que me hospedo nele

Location: Excellent, close to everything you want to see walking. Hotel: very nice and clean the staff is amazing and very helpful. Daniela has helped us everyday - Huge Thank You ♥️ Breakfast buffet is excellent with lots of variety of fresh foods. Very tasty. Very Recommended !!!

Great help from the receptionist on accommodate us as big group . Spacious room

pulito, nel centro di roma, un po' angusto l'ingresso ma camere top e anche terrazza roof top