Mercure Palermo Centro

방에

한마디로 좋음. 공항가기가 조금 불편함

팔레르모를 여행하기에 좋은 위치였고, 숙소가 전체적으로 깔끔하고 편안함. 호텔 직원들도 매우 친절했음.

방에 들어가니 역겨운 냄새가 나서 환기 시켜놓고 나갔다오니 더 심하게 시궁창냄새가 났다. 도저히 잘 수가 없어 방을 바꿔달라니까 풀북이라며 확인차 사람 보낸다고.. 오더니 창문열고 선풍기 가져다 줄테니 그냥 자란다. 화가나서 항의끝에 방을 바꿔줬지만 아주 아주 불쾌한 경험.

방은 조금 작지만 가격대비 나쁘지 않은 호텔. 친절하고 서비스는 좋았으나 샤워실에 물이 잘 안내려가는것이 아쉽네요

I had stolen my property within my room when I went out for sightseeing. Lots of staff in reception but I felt that they do not know what they should be with the incident. 1week has gone after checkout but no action so far. Tiny things but need to note, Wireless service was free but did not working properly whole day of my stay. Staff had noticed it but not fixed for 3days. Do not select this hotel even they suggest lowest price.

Cumple con todo muy bueno el desayuno

Very nice centrally located hotel, excellent service. Excellent breakfast, but limited choices for dinner if you want to stay in rather than going out to eat. Excellent bathroom facilities, but the shower could be a bit larger.

Breakfast was great. Plenty of options and it was tasty. Rooms were spacious, however need a bit of dust removing. Hotel is refurbished and secure.

The hotel is in a great location in the centre of the city. The staff are friendly and efficient and I would happily recommend the hotel. I was accommodated in massive room in converted 19th century apartment building adjacent to the main hotel. The room was nice but I had a few quibbles. The smart Android TV is not connected to the WiFi and only had Italian TV channels. So, I could not access the streaming apps or Chromecast to the TV from my phone. Moreover, despite being a premium room, the hotel only provides paper cups in the rooms, which is rather ghastly if drinking local wines in your room.

Great front desk staff, fabulous free breakfast with extensive selection of food and drink, walkable neighborhood with numerous shops and restaurants - watch out for the cars, scooters, motorbikes & other vehicles zipping through the very narrow streets!

Vi havde ved indtjekning udtrykkeligt bedt dem komme med vores bil kl. 8.00, da vi havde en flyafgang. Dette havde de glemt!!!!. Vi kunne få den om 1/2 time. DETTE ER IKKE GOD SERVICE.

chambre sans vue, mauvaise odeur, WC pour personnes handicapées incommode, fuites dans la salle de bains

All good. Got upgraded and it was amazing.

Incredible staff did everything to make my trip. Excellent beautiful breakfast buffet.

Decent hotel. Mattress was too hard but otherwise the room was fine. Good breakfast buffet. Helpful staff

Good but fairly average hotel.

Need renovations

Location was excellent!

The room was huge and I loved that plus the AC. It’s oddly noisy (I was on floor 2) but traffic and garbage trucks for 3 nights. Water pressure in the bathroom was great and so was breakfast. Surprised that they only offered shampoos and hand soap as toiletries. Otherwise really good stay. American like space and 2 double beds!