UNA 호텔 갈레스 밀라노

전반적으로 만족했습니다. 규모도 컸고요, 조식도 좋았습니다.

Worst service ever. The hotel room was freezing. A staff member came to check, but it remained unbearably cold. I had to sleep in thick outerwear for two nights. It also took forever for hot water to come through. But the worst part? Before check-in, the hotel sent a promotional email about their in-house restaurant, UNA Cucina, offering a discount for early reservations. However, after checking in, I realized it was the same restaurant as the breakfast venue, nothing special at all—completely misleading. To make things worse, after sending a reservation email, I never received a confirmation or any response. When I inquired on the day of the reservation if I could cancel, they quickly responded saying it was "non-refundable" due to same-day cancellation—despite never even confirming my booking in the first place. As a result, instead of dining at one of Milan’s amazing restaurants, I ended up having dinner at a place with a blocked view due to trees. And to top it all off, I had booked for 7 PM, but the restaurant actually opened at 7:30 PM—yet no one corrected this. But what made me the angriest? The staff had no idea I even had a reservation.

유럽 출장 중 마드리드 숙소가 너무 엉망이어서 밀라노 숙소는 베스트오브베스트였어요. 다음출장시에도 묵고싶은 숙소였습니다.

매우 만족함

1. 리마역 바로 앞 , 위치가 정말 좋아요 2. 시설은 다소 오래됬고, 다리미는 다리미 방에 가서 해야함 3. 숙박시 드라이기 가져가길 권함. 오래된 숙소라 4성급으로 느껴지지 않는 불편함이 있지만, 시내에 있고 근방 호텔에 비해 비교적 차를 부르기 좋은 위치, 깔끔한 조식 (다른 una지점에비해서는 못함 ) 피트니스, 사우나, 수영장 필요한건 모두 있어요. 재투숙 의향 있습니다.

청결하고 지하철역 바로 앞이라 좋아요!

역 바로 앞이라 위치 좋아요. 조식도 간단하지만 좋았어요.

교통편함

밀라노 센트랄레 역에서 걷기에는 약간 부담되네요. 조식은 아주 만족스러웠습니다. 직원도 친절했고, 12시에 갔는데요 이릉 체크인을 해줘서 좋았습니다. 수영장과 사우나도 있었으나 사용해보지는 못해서 아쉬웠네요

전체적으로 만족합니다. 지하철역 바로 앞이라 접근성이 굉장히 좋고 방 상태도 훌륭하며, 화장실도 넓고 좋습니다. 조식도 맛있었어요

Breakfast spread spread had runny eggs and no pancakes or waffles. Bacon wasn't really cooked There was some fruit and few different options like crossiants, bread, muffins. It is a light breakfast nothing over the top.

El personal muy amable, muy cómodo el lugar

Excellent hotel with helpful staff. Location superb. Lovely sun roof bar.

Everything was exceptional—staff helpful, breakfast & dinners were great, spa & swimming were great and location to subway, train station, and Milano attractions was great.

Many positive things about this hotel: front desk staff and lobby ambiance, location, and substantial hot breakfast. DO NOT let them book you into Room 706. It is immediately next to entrance to roof top deck/bar with noise until close at 12 midnight. I had to change rooms the next day after being awakened at midnight by drunken young guests making their way from the deck and awaiting nearby elevator.

Ótimo hotel, nada a reclamar!

Brilliant stay

Smallest room I ever stayed in. Shower was so small I could barely fit in it. I’ve been in RV’s with bigger showers. I complained about the issue but management did not care, if I wanted a bigger shower I had to pay 30 euro more per night. When I arrived no early check in was available. Most hotels I stay at in the area are very accommodating and will offer early check-in even to sit and have breakfast, not this place.

Frukosten var väl ok, inte mer. Rent, fräscht och good enough. Takbar och SPA förgyller.

Breakfast was wonderful! The room was clean but was in the oddest location… back of the hotel, 5 stories up, then down three different halls and then down stairs and up stairs and then through a shred door and THAN to our room. It did have a balcony and was next to the metro, so that was very helpful.