호텔 데 야마, 하코네 레이크 사이드

아시노 호 바로 앞에 있어 뷰가 매우 좋으며 조용함. 다만

Overall, very pleasant experience. Lobby, check-in process, restaurants, friendly staff, onsen, lake view, Fujisan view from the garden, all good. But the room cleaning wasn't properly done. One day, I discovered some dark-colored liquid on the toilet seat when I got back. And the door-stopper was left right next to the vase.

멋진 후지산뷰가 좋은 호텔. 조용한호텔. 상냥하지않은 직원. 너무 초라한 아침식사. 객실도 낡았고..그러나 후지산 때문에 용서했다.

Hotel room has a good view facing lake and is clean. The breakfast is very limited. It is hard to get around, very hard to call a taxi. The hotel has a shuttle bus to bus station.

Peaceful and very beautiful place, great hot spring pool. Not walkable but there is a shuttle bus from hotel.

近くのお店まで送迎してもらえました。また、親切に対応してもらえました。 和食の朝食はとても美味しかったです。

Ein wunderbarer Ort, das Haus, die Atmosphäre, das Personal, alles ist hochklassig!

散歩して、紅葉を楽しめました。

great location facing the lake; shopping and museums in the area; history and culture all around you

Besides the beauty of the area. The staff is amazingly knowledgeable helpful and genuinely kind. Stay here! Location is just lovely!

景色が良く、食事が最高に美味しく、接客も良い

After two nights, I was so sad to leave at the end of my stay and wished I had booked at least one more night. I hope to return soon!

スタッフの方がとても丁寧な応対です　アメニティは浴場にあり自身で必要な物を使用するスタイルでした　環境に配慮されたパッケージで木を利用している物が多く感じました　箱根の雰囲気にはピッタリです　中国の方が宿泊されていて浴場でのマナーを配慮して欲しいと思いました

Hôtel de qualité mais par endroits la propreté laisse à désirer et les parties communes sont dans leur "jus".

今回は花火を見る目的で、宿泊しましたが、年に2〜3回は箱根ではこちらに泊まっています。 お料理は、和洋どちらを選択しても美味しいし、小田急電鉄の株主優待チケットが(今回は夕食時の飲み物に）仕えるのもよいところです。 温泉もとても良いので、箱根ではお勧めです。

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Overall very nice stay , very beautiful garden . We stayed 45years ago . One thing we didn’t like about is Japanese Breakfast and European breakfast were served in a different room so , there are no flexibility for choice. We had to choose one or the other before you go . And like set of bento box . Never experienced before .

Hôtel agréable avec une très belle vue. Un peu loin du centre si à pied mais une navette. Cependant, le service de navette s’arrête tôt. Deux restaurants mais également, le service s’arrête tôt, 19h30. Le premier soir, nous n’avons donc pas mangé. Finalement, très déçu par le Onsen. Si vous avez des tatouages, vous ne pouvez pas y accéder. Pas d’informations sur le site Hotels.com à ce sujet. Je l’ai découvert une fois sur place. Pas d’information disponible si ils acceptent que les tatouages soient couverts. Malgré tout, l’établissement vous fait payer la taxe du Onsen. J’entends l’histoire et la connotation derrière les tatouages mais au 21eme siècle, il faut avancer… très déçu

部屋からの富士山が綺麗でした。

This is a very luxurious hotel with a nice onsen. Beautiful gardens and incredible view of Mt Fuji if you are on the garden side which I think on the rooms are facing the garden and lake. Nice paths through the trees to the shrine and “downtown” area but don’t plan a run, it’s made of cobblestone type bricks so your ankles would suffer. Shuttle to/from downtown every 20 minutes if you don’t want to walk.