호텔 미후지엔

The overall condition of the hotel and room was not so good, looked a bit depreciated… but the view from the room was nice and for the prices it’s fine

一切都不錯！

酒店服務員服務非常細心，因為酒店規定接送客戶從酒店到河口湖站，每天只有三班巴士。我辦理退房時，第一班巴士理應已經開了，但酒店服務員卻替我安排可不可以踏上第一班巴士，結果成功上了巴士，再次衷心感謝服務員細心的安排

Good facilities specially Onsen was awesome.

The location of the property was like right on the lake. So it was very convenient for a lot of activities around the area. The parking was across the hotel and there were plenty available. The check-in process was quite painless. The receptionists spoke English well. There was no problem communicating like asking whether we could park across the street in the parking lot. The hotel was a little bit tired and old. But the room was clean, decent size for Japan standards and the view of Mt Fuji in the room was breath taking. So I felt the trade off of a little run down infrastructure for a good price room and view was well worth it to stay here.

部屋が快適なのは富士山が一望できる美しい景色のおかげです。 部屋は掃除されていましたが、ベッドの上には髪の毛、玄関の靴箱に入っているスリッパがめちゃくちゃ。玄関の掃除をそもそもやってないのが明らか。 スタッフはほぼいない。 チェックイン時もチェックアウト時も、カウンターに1人のみ。 部屋までの案内はない。 6階以上、上の階に泊まる場合、5階でエレベーターを乗換えるんだけど、乗換えのエレベーターが遠くて分かりにくい。 説明がないので、スタッフのサービスについて評価もなにも、サービスを受けてないに等しい。 そして、1番驚いたのは大浴場の外のウォーターサーバー。白いミネラルが水の出口にびっしりこびりついてて、風呂上がりに水を飲む気が一気に失せた。 ベッドはとにかく硬い！ クッション性はなし。横向きに寝たいのに、肩を痛めるレベル。全く安眠できませんでした。 このホテルで素晴らしいのは眺望のみです

櫃臺東南亞服務比較冷淡

服務良好，前台服務員協助聯絡下一間住宿酒店安排接送，食物美味

すごく満足しました，スタッフの皆さん，とても親切です！

The room was clean but in need of maintenance it showed much wear and tear the staff were not overly friendly and unwilling to provide help

the faciltiy its a bit old, other than that, very good

Traditional room with great Mt Fuji view. Nice staff and excellent breakfast

The remarks about the hotel being dated are true, but it is a good base for exploring some areas with great views of the lakes and Mt. Fuji (when clear, Mt. Fuji was viewable directly from my window). I stayed in a traditional Japanese room, and it is showing some signs of age, but it was clean and completely fine. Ate dinner at the restaurant, and it was an impressive, full-spread Japanese fare event. Not a bad choice, but not five-star appointments either.

Like : Clean. Parking, Good size Onsen. Japanese style breakfast and bedding. Do not like : Old and dated hotel. Smoke smell in all hallways. Old towels. Old bathroom.

The half board meals are fantastic. They are traditional Japanese style, which include many different dishes and the quantity is more than you can eat.

當初預定 主要是因為喜歡大窗戶 房間也很大 算是CP值不錯 可惜這次天氣的關係,來沒有看到富士山 飯店到車站的接送巴士為早上9點/九點半/十點三個班次 車站到飯店的接送巴士,可以在河口湖旁邊的旅客中心請其協助聯繫飯店過來接送(下午三點後)

the reception lady told me the meal I ordered can be refund cause I ordered two person but only one come. but When I checked out they told me it's not refundable…the room is so noisy, you can hear people walking and talking next door.

The hotel is nice, however at dinner tine the smells in the hallways are quite strong

Was allowed to use onsen with tattoos. However despite shellfish allergy fed dinner with so much shellfish the breakfaat was better.

Very friendly staff and a pleasant atmosphere all around. The Japanese style room I stayed in was unique and had everything I needed even though it was very simple in nature.