Hotel Mifujien

Face mon Fuji c'est tout

One of our rooms did not have a fully functional ac unit in summer. We alerted the staff and they were no help. This is unacceptable and the main basis of this poor review. Other aspects of the stay were ok.

Excellent staff and wonderful meal.

Great view and very helpful staff. Access to a public onsen is also great

Onsen was brilliant, stunning view from onsen and room of mount Fuji and lake

Good choice

Returning annually for the view, with noticeable improvements in service especially at the front desk, who showed thoughtful attention to preferences like extra pillows and seamless room transitions. Takkyubin assistance was smooth, and both drivers and restaurant staff were consistently delightful.

Japanese room was a wonderful experience. Spectacular view as Mt Fuji came out of the clouds and we could see her from our window and the Onsen

It was excellent. Absolutely worth staying there.

You’re paying 90% for the view of Mount Fuji which is stunning in a good day. The hotel is very poor condition, needs a good refurb, old furniture, old windows, antique air con and nowhere to get a drink or snack. You have to reserve a table for breakfast and it’s mainly Japanese food, same for dinner. In the room the bathroom is so dated you are given 2 bath towels that have seen better days, small Japanese “bowl” cups and no breakfast tea or milk. A cupboard full of “slippers” that anybody could have been wearing before you and look well worn. A general air of neglect hangs over the whole hotel in the corridors and door rooms. 3 nights was 2 too many. Onsen was ok but all the outside glasswork was filthy and obviously hadn’t been washed for a long time. Beautiful setting with view of Mount fugi but not a good hotel.

Worth turning a blind eye to the tired condition of this hotel for the views and set dining experience. Our family of three came away with great memories staying here, waking up to epic lake and Mt. Fuji views, the large, Japanese-style family room we had on our second of two nights, friendly staff and convenient shuttle to Kawaguchiko bus station. The public bath was a fun experience for us, particularly with the Fuji view while soaking. The hotel entrance makes it feel like it's a luxury hotel, but the room we had on the first night, in particular, was shabby with missing handles, chipped and worn furniture, toilet seat partially detached, and just all-round tired fixtures and fittings. Food was superb.

The location is lovely and the onsen is very clean, but the hotel was extremely noisy. The roof shakes whenever someone walks in the room above. I got only 3 hours sleep here because it was so noisy. The hotel staff also didn’t inform us that you can’t have breakfast unless you register the day prior.

Spacious room and great dining experience

酒店服務員服務非常細心，因為酒店規定接送客戶從酒店到河口湖站，每天只有三班巴士。我辦理退房時，第一班巴士理應已經開了，但酒店服務員卻替我安排可不可以踏上第一班巴士，結果成功上了巴士，再次衷心感謝服務員細心的安排

Good facilities specially Onsen was awesome.

The location of the property was like right on the lake. So it was very convenient for a lot of activities around the area. The parking was across the hotel and there were plenty available. The check-in process was quite painless. The receptionists spoke English well. There was no problem communicating like asking whether we could park across the street in the parking lot. The hotel was a little bit tired and old. But the room was clean, decent size for Japan standards and the view of Mt Fuji in the room was breath taking. So I felt the trade off of a little run down infrastructure for a good price room and view was well worth it to stay here.

部屋が快適なのは富士山が一望できる美しい景色のおかげです。 部屋は掃除されていましたが、ベッドの上には髪の毛、玄関の靴箱に入っているスリッパがめちゃくちゃ。玄関の掃除をそもそもやってないのが明らか。 スタッフはほぼいない。 チェックイン時もチェックアウト時も、カウンターに1人のみ。 部屋までの案内はない。 6階以上、上の階に泊まる場合、5階でエレベーターを乗換えるんだけど、乗換えのエレベーターが遠くて分かりにくい。 説明がないので、スタッフのサービスについて評価もなにも、サービスを受けてないに等しい。 そして、1番驚いたのは大浴場の外のウォーターサーバー。白いミネラルが水の出口にびっしりこびりついてて、風呂上がりに水を飲む気が一気に失せた。 ベッドはとにかく硬い！ クッション性はなし。横向きに寝たいのに、肩を痛めるレベル。全く安眠できませんでした。 このホテルで素晴らしいのは眺望のみです

すごく満足しました，スタッフの皆さん，とても親切です！

The room was clean but in need of maintenance it showed much wear and tear the staff were not overly friendly and unwilling to provide help

The remarks about the hotel being dated are true, but it is a good base for exploring some areas with great views of the lakes and Mt. Fuji (when clear, Mt. Fuji was viewable directly from my window). I stayed in a traditional Japanese room, and it is showing some signs of age, but it was clean and completely fine. Ate dinner at the restaurant, and it was an impressive, full-spread Japanese fare event. Not a bad choice, but not five-star appointments either.