호텔 뉴 오타니 도쿄 이그제큐티브 하우스 젠

오래된 호텔 치고는 관리 상태가 좋은편이고요 정원이 너무 좋아요 조식 먹고 산책 하기 너무 좋은호텔입니다 이그제큐티브 라운지를 사용할수 있는 방이었는데 간식 먹고 무제한 샴페인에 너무 좋았어요

Although I initially understood "executive house zen' was distinct from "new otani", it turned out to be mere "club floor of new otani". Fitness/sauna was nice, but I had to take 10 minutes indoor walk to next building. Lounge food was disappointing, yet lounge liquor was OK. View was spectacular.

Fantastic room and service.

スタッフの方の対応がスマートでよかったです。ただ、チェックインの時に何組か重なってしまいラウンジの外で特に指示もなく待たされたのが残念でした。

Such an elegant hotel with amazing staff and great service. The rooms and hotel are designed so professionally which catches your eyes on the first look.

Amazing stay. Incredible service at Executive House Zen. If you want incredible service, quiet & comfort then stay here! Loved how quiet it was (very & we stayed in a number of Tokyo hotels- the garden around the property was a quietness buffer that was more effective than being on the 45th floor of other hotels). Beds were quite comfortable even if a little on the firm side (standard for Japan). Great view of Mt Fuji from the lounge. Impeccable service, especially by Yuki. Excellent English & went so far out of her way to make sure we had a great time & had everything we could ever need. The rest of the team were flawless too. Loved the garden- worth it on its own. Super close to the subway, so very convenient, Always taxis at the door with staff happy to explain in Japanese exactly where you need to go to the driver. (Tip- Make sure you have a physical credit card with you in Tokyo & some Yen cash). I travel a lot and this hotel is now one of my favourites in the world. Highly recommend!

記念日と伝えたらギフトを用意していただき嬉しかったです！飲み物の種類がアルコール、ノンアルコールともに豊富で、食べ物も美味しかったです（夕食は塩分が気になりました）。スタッフの方も皆様丁寧でした。 ホテルとは関係ないですが、横の席で食事をしていた方がラウンジのチョコレート、マカロン、その他お菓子をコソコソと鞄に入れて大量に持って帰っていて、はじめは見ないふりをしていましたが、3皿目の時には流石にひきました。万引きを見ているようで嫌な気持ちになりました。

クラブラウンジの食べ物や飲み物がどれもとても美味しかったです。スタッフの対応も素晴らしく、またぜひ行きたいです。

Excellent service, very helpful staff who took care of all my requests and needs. We enjoyed our stay and are glad that we had decided to return in a few days to again enjoy the service. Great management and staff! Look forward to our next visit 😃

The staff and executive lounge was excellent!

We were in the Executive Zen floor of New Otani. We only stayed 1 night as it was a stopover before our flight back to the US. The service was impressive to say the least. The rooms were very modern but very small but I believe this is normal for Tokyo. The continental breakfast was limited. However the Sky restaurant was amazing. There were many food options available and the view of Tokyo from the restaurant was amazing. I highly recommend anyone to stay here. We definitely will for a longer time next time we visit Japan.

Muy Buen hotel se le empiezan a ver los años.

Lounge for zen floors was excellent

概ね快適に過ごせたが、しばしば空調の風を感じ温度を高めに設定しても寒さを感じた為、空調を使わずに過ごすことが多かった。

Amazing Experience!!

The Executive Zen Level is well worth the value. Amazing quality and service.

Service & staff were extremely polite & attentive. Accommodated our request for a late check out.

とても満足です。 いつでもクラブフロアに行けば、食事や飲みものがあります。 特にアルコールのラインナップは、満足するものでした

第一次入住新大谷飯店，體驗了11樓所有服務人員無與倫比的服務精神及態度，非常非常非常令人印象深刻與感動！

約10年ぶりの禅でしたが、進化に驚きました。最近は外資系のホテルの台頭が目覚ましいですが、改めて日本のホテルの良さを感じた一泊でした。またお世話なりたいです。