민나 우에노 이리야

전체적으로 깨끗하고 교통편해서 좋았습니다. 하지만 4명 묶는 방에 작은 벽걸이 난방기 하나로는 좀 추웠습니다. 난방만 개선하면 굿입니다.

It's located near downtown whilst very calm and clean local town. Room is large enough and clean, enjoyed staying this hotel. It's convenient that Check in and out is available via website.

전체적으로 만족합니다. 체크인을 직원을 하는게 하느라 QR코드를 이용한 시스템으로 진행되기에 정각 3시에 맞춰서 체크인이 가능했습니다. 그리고, 체크인시에 여권등 확인이 영상통화를 통해 진행되었습니다.

숙소는 전반적으로 만족스러웠습니다. 그러나 체크인 과정이 불편했습니다. 프론터에 직원이 없었는데 체크인 때 요구하는 QR코드 인식이 되지 않아 직원과 통화를 했지만 QR코드를 통한 체크인만 요구하여 해결이 되지 않고 두번째 직원과 통화를 통해 겨우 체크인할 수 있었습니다. 체크인 과정을 그림등을 제시하여 쉽게 따라할 수 있게 했으면 좋겠습니다.

Great location, quiet retreat for the evening. Wonderful onsite staff, clean room.

房間寬敞，近入谷站3號出口，價錢合理。 附近有7-11及超級市場，可以買食物回酒店自行煮食，房間亦設有洗衣乾衣機，非常好。

房間清潔舒適，有提供洗衣機方便清洗衣服

枕頭太軟，睡在床單，感覺痕癢。 浴室渠口，頭髮容易瘀塞。 首天入住，露台窗門冇鎖上，在窗外可進入。 其實整體良好。

房間很大，設備充足，隔音差樓上的一直跑跳，密碼鎖故障故障，業者有給一把房門鑰匙，若是門無法自動上鎖就要手動

It is in a quiet and safe residential area. However, it is a walking distance to the Iriya station. One needs to transit to another major train line in order to get to the popular places. Everything else in the hotel is above average. No additional amenities for refill were available at the lobby like other hotels.

Good: The room is cozy and large. Price is affordable. Room and surrounding environment is quiet Supermarket nearby with 1 min walk Bad: One station away from Ueno but not many shops and restaurants are here. No front desk staff you need to communicate remote with staff, in case of problem. In general, it is good and have nice living experience in here although the station is a bit of far away from city.

Big

房間很大，設備充足，而且相當乾淨，晚上亦很安靜。缺點是附近店舖不算多，晚上如果需要買東西，需要行一小段距離才有便利店。

Exactly like the pictures, fantastic room, great quality

Good accommodation at a fair price. Would recommend to anyone.

Very clean, well equipped and cozy. The location was excellent as well

Not having a front desk service was difficult.

AVOID: Unsanitary, Deceptive & No Service This is not a hotel, but a poorly managed, unhygienic apartment with absent staff. Our 9-night stay was horrible. We booked a 3-bed room but got 2 beds and a regular couch; the advertised "sofa bed" does not pull out. The "24/7 front desk" is a lie, it's an unmanned iPad. Where you have to figure out which of the dozen apps gets you to the receptionist. All guest conversations are public, so don't complain about your neighbours that wake you at 3am stomping around. The hygiene was appalling. Bedding provided for the couch was a duvet and a pillow, no covers or sheets and visible blood stains. Other pillows and mattresses were also stained on inspection. The shower drain, clogged with old hair, flooded the bathroom. The room was cleaned only once during our entire stay. The hotel's contact app didn't work, the front desk iPad team didn't care. After helping check-in the only staff member present at the time ran into a bathroom and was violently ill. We were told someone would bring proper bedding to our room, but no one ever arrived after 2 hours. We were forced to sleep in two beds for the 9 nights. When we requested Expedia to get a refund to leave, Expedia was unable to contact the hotel by phone. Travel insurance doesn't allow hygiene as a reason for changing hotel. The offline Expedia team later confirmed the hotel refused to refund. Do not stay here.

Great stay. Location was easy walk to subway. Rooms and condition was clean and well maintained.

It was a home away from home. Grocery store and 7/11 were just a 3 min walk.