Minn Ueno Iriya

Great location, quiet retreat for the evening. Wonderful onsite staff, clean room.

房間寬敞，近入谷站3號出口，價錢合理。 附近有7-11及超級市場，可以買食物回酒店自行煮食，房間亦設有洗衣乾衣機，非常好。

It is in a quiet and safe residential area. However, it is a walking distance to the Iriya station. One needs to transit to another major train line in order to get to the popular places. Everything else in the hotel is above average. No additional amenities for refill were available at the lobby like other hotels.

房間很大，設備充足，而且相當乾淨，晚上亦很安靜。缺點是附近店舖不算多，晚上如果需要買東西，需要行一小段距離才有便利店。

Exactly like the pictures, fantastic room, great quality

Very clean, well equipped and cozy. The location was excellent as well

Not having a front desk service was difficult.

AVOID: Unsanitary, Deceptive & No Service This is not a hotel, but a poorly managed, unhygienic apartment with absent staff. Our 9-night stay was horrible. We booked a 3-bed room but got 2 beds and a regular couch; the advertised "sofa bed" does not pull out. The "24/7 front desk" is a lie, it's an unmanned iPad. Where you have to figure out which of the dozen apps gets you to the receptionist. All guest conversations are public, so don't complain about your neighbours that wake you at 3am stomping around. The hygiene was appalling. Bedding provided for the couch was a duvet and a pillow, no covers or sheets and visible blood stains. Other pillows and mattresses were also stained on inspection. The shower drain, clogged with old hair, flooded the bathroom. The room was cleaned only once during our entire stay. The hotel's contact app didn't work, the front desk iPad team didn't care. After helping check-in the only staff member present at the time ran into a bathroom and was violently ill. We were told someone would bring proper bedding to our room, but no one ever arrived after 2 hours. We were forced to sleep in two beds for the 9 nights. When we requested Expedia to get a refund to leave, Expedia was unable to contact the hotel by phone. Travel insurance doesn't allow hygiene as a reason for changing hotel. The offline Expedia team later confirmed the hotel refused to refund. Do not stay here.

Great stay. Location was easy walk to subway. Rooms and condition was clean and well maintained.

It was a home away from home. Grocery store and 7/11 were just a 3 min walk.

Séjour très agréable. On est un peu surpris au début parce que la réception se fait par une discussion en ligne avec une opératrice qui ne paraît pas être au Japon, mais pour le reste, c’est parfait. Emplacement pratique, chambre grande et confortable, propreté impeccable. La chambre est silencieuse, couchage agréable. On regrette peut-être seulement que les rideaux ne soient pas complètement occultants.

Our hotel was really clean and very comfortable. I love having washer/dryer in the room, was a great bonus.

Its a nice quiet area, close to the subway (iriya station is a 6min walk). The room was spacious and clean. Front desk is virtual, so may bee difficult if you need anything. Luggage storage space is limited and not monitored. Basically it is a bike lock in the front reception area. Great for large groups, especially if your kids like bunk beds!

We stayed 5 nights @ Minn Ueno. Very close to train stations with Family Mart close by. The apartment is quite spacious for family of 4. Very helpful receptionist. We will definitely come back in the future.

Very nice suites that worked well for our family of five

Lovely stay! Surprisingly large room for Tokyo, and property is very well kept. It is a little far from "center of the city" but it is very close to the subway and so it was still quite easy to get around. Lovely and quite area.

Nice location but the place is too small for 6 People. When we booked we did put in for 4 adults and 2 kids and the pictures that were shown was different suite from What we had. It was overall ok and we like the location just not as comfortable with the number of guest that we had.

Very clean

Amazing

Self-serve processes work. Nice to have a space for a larger group/family.