빌뉴스 그랜드 리조트

Good service. Good spa. Everything is good.

별 다섯개 호텔 치고는 좀 오래된 느낌이었습니다만 규모나 시설 면에서 좋은 편 이었습니다 수영장 이용했었는데 락커룸이 좀 이상하더니만 나중에 안열려가지고 기술자 까지 오고 결국 자물쇠 부문을 뜯어 냈었어요 시설 관리에 좀더 신경을 쓰셔야 할거 같아요

Clean room not very good

Great service and staff!

We had to ask for towels 4 times since 9am and finally got it at 7pm….. “oh you know how cleaning ladies are..” is not the best answer to give to your guests at 4 star hotel. Spa was nice, room huge but had dead mosquitoes on the walls and bugs walking around in the bathroom.

Personal sehr hilfsbereit und freundlich

Spa og basseng var bra og moderne, samme med treningsrom. Men hotellet var i hovedsak gammelt og slitt. Markedsføring på Hotels.com stemmer ikke, her virker hotellet moderne og fancy. Service-instillingen var middels i beste fall.

Great

Spa and swimming pool area was good. Resort had a lot of things to do.

Great stay, great staff, wonderful place to stay.

Booked the hotel expecting a peaceful stay away from city , do not make my mistake ! The hotel is in bad condition . The room was very dirty . The bathroom smelled like wet dog was kept in it . The bathroom floor and sink very dirty . The fridge was dirty and had smoked fish juice in it . The room latch lock broken off . There was a party in the parking lot until 1am which disturb the peace . The rooms are not soundproof . Noise from all directions will disturb your room peace .

I am a loyal guest who travels from abroad and repeatedly chooses this hotel over many others available. This time, I booked a premium room that was even better than many others hotel rooms, I have stayed in before, and I was pleased it faced the forest as I had initially requested. However, right next to that forest was the main event area, and from around 3 pm until past midnight there was loud music and a concert that made it impossible to rest. After the concert, there were drunk people wandering around the hotel grounds, which did not make me feel comfortable or safe — especially given that this is a spa destination meant for relaxation. No one at reception informed me about this event, nor was I offered a refund, discount, or even a simple apology afterwards. In the morning, I was asked to check out despite having planned a late check-out due to the disturbance. As a returning guest who spends above average here, I found this very disappointing and it makes me question staying again or recommending the hotel to my family.

Struttura potenzialmente bellissima ma con arredi molto datati. Camere ampie. Alloggiato in camera standard la pulizia lascia molto a desiderare: ciuffi di capelli nella moquette, tenda vasca da bagno sporca Colazione adeguata ma con prodotti dolci non di qualità. Bella la struttura all'esterno con possibilita di fare diverse attivita golf, giro in barca, spa

Quiet, peaceful resort.

The hotel advertised play area and water sports but the play area is not suitable for young children. The indoor play are is never open. The water area is untidy and unkept. The rooms are fine but tired and dated. The pool area is nice. The restaurant staff are not very helpful.

Limited food options, rooms are comfortable but outdated, view is stunning.

Slitet & gammalt rum som behöver en uppfräschning. Frukosten var bara kass. Allt fanns men, inget var gott och det kändes som ”billigt”. Italienska restaurangen var en av de sämsta burgarna jag ätit i mitt liv och då har jag ätit några hotell burgare efter 2-3 veckor i månaden på hotell i tjänsten. Överlag håller det här hotellet tunt och man blir lite fintad av bilderna. Däremot så var all personal fantastiskt hjälpsamma och service minded.

Mit dem Auto gut erreichbar, viele Parkmöglichkeiten. Das Gelände ist sehr groß, teilweise etwas unübersichtlich. Spa und Wellnessbereich sehr schön, Frühstück gut. Teilweise lange Wege innerhalb des Resorts.

This place has seen better times, and is now desperately in need of a full refurbishment. In sum, it's worn out and dated.

Magnifique environnement, restaurants, espaces aquatiques. Mais les chambres sont très mal insonorisées, on entend tout chez les voisins, discussions, télévision… même pas une bouilloire ou un peu de café / thé à disposition, dommage. Chambres très basiques.