IconStay The Wave Residence @ Melaka

화장실은 형편없고 냄새가 심하고, 주방 기구는 상태가 좋지 않고, 방 전체에 냄새가 심하고, 와이파이가 없고, 주차 시설도 없습니다.

전반적으로 괜찮습니다. 화장실에서만 불쾌한 냄새가 납니다.

저는 오후 3시 공식 체크인 시간보다 1시간 30분 늦은 오후 4시 30분경에 호텔에 도착했습니다. 도착하자마자, 리셉셔니스트는 주인이나 에이전트에게 유닛 번호를 물었지만 저는 알지 못했습니다. 주인은 체크인에 대한 세부 정보를 제공하지 않았고, 사전에 저에게 연락하지도 않았습니다. 전화로 주인에게 연락하려고 했지만 응답이 없었습니다. 결국 Traveloka에 연락해야 했고, 그들은 주인의 대체 연락처 번호를 알려주었습니다. WhatsApp으로 이 번호로 메시지를 보낸 후에야 필요한 유닛 세부 정보를 받았습니다. 저는 이 세부 정보를 기다리며 호텔 밖에서 한 시간을 보냈습니다. 주인의 의사소통 부족은 매우 비전문적이었습니다. 게다가 유닛 자체는 광고된 대로가 아니었고, 웹사이트에 나온 이미지보다 훨씬 오래되어 보였습니다. 사진에 속지 마십시오.

Staf yang handle dekat pintu masuk ini sangat sombong, tidak selayaknya kerja di hotel seperti ini, yang harus memberikan pelayan yang baik bagi turis asing. Kita sudah bayar mahal service memuaskan.

friendly staff. clean room, nice view

This hotel is good and recommended for traveler of 4 person. The unit have 2 bedrooms wirh sofa dinner table and all kitchen set. AC is very cool. Location near to all attraction in Melaka. You can take a grab everywhere not more than 10 ringgit. Also you can have a very nice and a lot of variant breakfast only with 20 ringgit

Service sangat teruk, saya sangat kecewa 😠

Awesome but the tv got no channel to watch because of the new digital tv regulations

Saya sekeluarga tidak berpuas hati dengan kebersihan di bilik ni. Ditambah dengan kemudahan yang rosak. Tidak berbaloi. Dah komen pon tak ada tindakan.

Pleasant stay here..clean and spacious hall

Lokasi mudah ke pusat bandaraya. Selesa untuk bawa keluarga besar.

Orang icon ni cakap tak boleh parking dalam kad rosak. So terpaksa parking luar ada kemudahan park dalam kena park luar. Bila try guna kad tu parking dalam boleh je tak ada masalah. Tak tahu kenapa dia tak bagi park dalam. Tandas busuk sikit. I bagi 3.5/5. Ok tqsm ..

The room is ok but the services is poor. Been calling the staff for check out for 3 hours but have no response received.

Keseluruhannya sangat berpuas hati. apartment bersih, servis oke cuma satu sepanya sangat semut merah. Anak saya kena gigit dengan semut tuh. Harap dapat atasi masalah semut untuk agar pengunjung dapat menginap dengan lebih selesa.

Got a lot of red ant. Far from Jonker walk.

Sinki bilik air tersumbat tak di perbetulkan, water heater pun rosak tak di ganti

Check in time 3 pm, found out water heater gt problem, inform to customer service, say will change room for us at 4pm. Wait until 5pm, call cs and they tell us no room available. Ask them call technician, said will come over check in short while. Wait till 530 call cs and ask, said no technician are available. What a good cs service. Also what a good experience in Melaka. Won't consider for this anymore.

Yes, it's awesome and very convenient. I love the pool! Too big!

Dekat dengan bandar dan fasiliti yang pelbagai cuma kena pergi waktu off peak untuk lebih selesa.

No reception service. Self check-in due to v were late for 40min of the time promised. The owner almost want to forfeit our room due to that. Bcz v went to bayou lagoon, kept the phone in locker and uncontactable. Ended up, v rushed to get the key 1st and scared of no room to stay. V stayed at level 21, nice view and comfortable beds. But the water heater was leaking terribly so v dared not on the heater, and so v hv no hot shower. The lock and handle of the washroom also not really in gd condition. The pool was crowded but overall acceptable for kids fun. The room smelled not well due to poor airation and the cleanliness of the sofa need to be improved as my gals experienced dust mite allergies after slept there overnight. But it's worth of the value v paid.