Ke-lan-tan House

I stayed here for 4 nights. My room(leisure suit) is on the 2nd floor and toilet is attached. This old traditional house/hotel is located between local houses and close to Komtar(shopping mall)and local market.(next to the police office) Core George town is walking distance but you can take any bus near the hotel to explore the interesting streets, even there's free bus every 30mins. It was very impressive to stay in the old house built of wood. I could read a book in the public living room looking at the sky, and listened to the sound of rain. Instead, I think this hotel would be little bit noisy and uncomfortable if you are sensitive. It's different from chain hotels which can protect your privacy and provide convenience completely. But for me, to stay here was a good experience and I'm satisfied with this! I want to stay here again.

The staff were warm and welcoming and helpful with ideas. The water turned off due to maintenance work and when we enquired that fixed it immediately. The room was clean, cool and comfortable. This is second time I've stayed and would come back a third time.

Das erste Zimmer was ich bekommen hatte, war wirklich sehr basic, third-world-style. Dazu kam, dass es im Haus Renovierungsarbeiten gab und morgens mit Bohrhammer Wände durchtrennt wurden. Deswegen wurde mir angeboten, in den Neubautrakt zu wechseln, der ruhiger war. Allerdings musste ich für den "Upgrade" zahlen, selbst wenn mir ein Rabatt von 50% angeboten wurde. Ich hätte erwartet, dass bei solch unzumutbaren Zuständen der Gast ohne Mehrkosten umquartiert wird. Das neue Zimmer war Western-Style und neu, also ganz passable. Gestört hat mich nur ein Klimagerät, das direkt vor dem Fenster montiert war und recht lärmig war. Die Managerin, Chris, war sehr hilfsbereit und freundlich. Ich hatte jedoch Probleme mit dem Zugangssystem und konnte eines Abends nicht mehr ins Haus kommen. Die Person, die eigentlich den Nachtdienst machen sollte, hat jedoch tief und fest geschlafen und nicht mein Klingeln und Rufen gehört. Zum Glück hat sich die Türe dann noch zahlreichen Versuchen doch geöffnet. Gut ist, dass das Hotel in einer Nebenstrasse mit sehr wenig Verkehr ist, so dass die Lärmbelastung durch die Strasse vernachlässigbar ist.

hotel is safe & clean

This hotel is good for those who want to feel the atmosphere of the life in the old shophouse. I felt like I’m having a home stay. The location is not convenient to access to the historical sightseeing area, but you can use Grab.

Nice and clean and the front desk and other staff are nice.

George Town is a culturally and historically rich place, and staying in Kelantan House offers you the opportunity to experience what life was like in Penang in the 18th and 19th centuries. The location is also quiet even if it's right in the middle of the city. Will definitely stay here again.

Big thumbs up to all the staff in particular Marcus with his knowledge and anecdotes about Penang and he even went out of his way to write a list of all the local specialties to eat We were also allowed to check in 2 hours ahead Great service ethic Definitely will stay again 👍🤗

It's walking to many nice food. The staffs are very nice and helpful. Should be nice and peaceful during off peak, it's probably more noisy if all rooms are taken up as the place is mostly wood, so walking around will create some noise. Overall, Im very happy staying at Kelantan House.

Super clean and a beautiful heritage house. Our room was very comfortable and even though the bathroom was outside the room we didn’t mind as this was such a great chance to stay somewhere special and unique. Complementary water, coffees and snacks were a nice addition.

Great value and extremely friendly and helpful staff. You can walk to the tourist area or there's a bus stop right outside. Nice tea/coffee/snacks all day long. The only downside is having to bring your key every time you want to use the bathroom.

Beautiful heritage hotel, absolutely stunning. Highly recommend. Staff are lovely, its a short walk to main Georgetown attractions and its great value to stay in such an amazing

Good property, but limited parking sowce, close to attractions in georgetown Wish the worker had proper etiquette for entertaining guest would be better, otherwise ok

Great hotel in the centre of George Town. Room was really spacious and very clean. All the staff we met was really nice and attentive. If we ever come back to Penang, this will definitely be our hotel!

Ambiance sympa. Très propre. belle grande chambre. Mais salle de bain séparée nécessitant de traverser le hall d'entrée et pas mentionné dans l'offre et surtout très très bruyant. Nous avons eu l'impression d'être réveillée par un éléphant. Nous étions au rez de chaussée. Sans doute qu'il est mieux de demander d'être au dernier étage. Sinon personnel sympathique et endroit bien situé.

Jammer dat er geen sleutel van de voordeur wordt verstrekt, men vraagt de kamersleutel bij betrek in te leveren. De eerste avond hebben wij lang moeten wachten tot er opengedaan werd na aanbellen.ee is een privé badkamer maar niet ensuite. Er worden wel slippers maar geen badjassen aangeboden. dit is op de site niet duidelijk. De kamer heeft geen raam, ook dit is niet duidelijk aangegeven. De mineraalwaterservice is eenmalig bij aankomst en niet dagelijks. Er is gekoelde frisdrank te koop maar geen water. De enige handdoek werd niet automatisch verwisseld dagelijks, wel op vraag. De locatie is goed en de inrichting is prachtig. Wij vonden na 4 nachten verblijf en ervaring elders deze accommodatie te duur voor het gebodene. Geen ontbijtservice, wel goed maleis ontbijt te vinden op loopafstand. De gratis CAT bus- en streekvervoer halte zijn om de hoek.

Nous avions choisi la petite ville touristique de Georgetown après Singapour la Moderne. Ne pas oublier que nous sommes en Malaise et pas dans un quartier de luxe. N'attendez pas un équipement au top mais la tranquillité de cette maison chinoise totalement inattendue et la gentillesse de sont personnel (24/24) nous a conquis. Et l'air conditionné marche! Notez qu'il n'y a qu'une seule chambre avec sdb. Les autres ont leurs sdb privatives de l'autre côté du couloir.

Helpful & Welcoming Staff Super setting Excellent Location

Had booked another hotel but had to relocate due to some problems there. Arrived at its doors within 30 minutes of booking, and the staff have already prepared my room for me. They were super helpful and gave me lots of useful tips about where to go in Penang. There is also biscuits, tea and coffee laid out in the courtyard common area for free consumption. The hotel itself is a delightful little heritage building with only 10 rooms. The one deterrent is some of the rooms do not have en-suite bathrooms, but instead there are stand-alone bathrooms down the corridor. It is not too inconvenient though, and you are the only one who has the key to the bathroom so it's quite private. The location of the hotel is also great, just off the main tourist area of Georgetown, but within easy walking distance to everything. Would definitely stay here again!

Beeindruckendes, liebevoll hergerichtetes Haus, relativ zentral gelegen, trotzdem sehr ruhig. Leider mit einem kaputten Fernseher aber mit hilfsbereitem Personal.